Medical Office Associate Atlantic Rehab Providence

Overview

Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join our outpatient rehabilitation site located in New Providence, NJ. This is a full time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team.

It is strongly preferred that the candidate has medical office experience, as the position includes:

• Completes check-in processes
• Assists patients with appointment scheduling adhering to rehab guidelines
• Runs appointment estimates and collects co-pays and up front balances
• Monitors online appointment portal and responds to patient requests
• Addresses EPIC work queues and maintains them in good standing
• Manages departmental phone lines
• Makes confirmation calls
• Orders office supplies, business cards
• Delivers excellent customer service
• Provides administrative support to clinical and management team members
• Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies
• Reports facility issues
• Assists with insurance responsibilities
• Maintains proper and timely communication with team members and leadership team
• Performs other administrative tasks as needed
• Assists with training

• High School Diploma or equivalent experience
• Customer service experience is STRONGLY preferred

• Medical Experience with strong knowledge in EPIC
• Bilingual (Spanish)

At Atlantic Health System, our promise to our communities is;
Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation.

Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• Centra State Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of All Spire Health Partners.

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan:
  Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Atlantic Rehabilitation offers comprehensive inpatient and outpatient services, including physical therapy, occupational therapy, speech therapy, audiology, wound care management and more. All of which are provided by a highly trained staff comprised of physiatrists; internists; physician assistants; nurse practitioners; rehabilitation nurses; physical, occupational, and recreational therapists; speech-language pathologists; social workers; psychologists; vocational rehabilitation counselors; dieticians; audiologists; and care managers.