Cash Representative

Cash Applications Representative role at CyS Capacitacion y Servicios Empresariales, C.A.

Promocare is seeking a highly motivated and detail‑oriented Cash Application Representative to join our team. The ideal candidate will be responsible for accurately and efficiently processing customer payments and ensuring that all payments are applied to the correct accounts. This is a hands‑on supportive position, customer‑service oriented, in a fast‑paced environment. If you are a self‑starter with a passion for accuracy and customer service, we encourage you to apply for this exciting opportunity.

Reports to: Departmental Lead, Supervisor or Manager
Job Type: Full‑time, 40 hours per week, Monday – Friday
Location: Hybrid in New Providence, NJ

• High School or equivalent
• Excellent oral and written communication skills are required to communicate with patients, colleagues, management, and insurance plan representatives
• Appropriate computer skills for the position (Microsoft Office Suite) and areas of influence required
• Strong work ethic with attention to detail and quality is required
• Ability to identify and address issues independently
• Previous experience in Home infusion is preferred
• Medical Reimbursement knowledge is preferred
• CPR+ / Care Tend experience is preferred

• Apply cash and enter adjustments to accounts receivable, accurately and timely
• Process customer payments and apply them to the appropriate accounts
• Investigate and resolve any discrepancies or issues related to customer payments
• Communicate with customers regarding payment inquiries and issues
• Collaborate with other departments to ensure accurate and timely processing of payments
• Maintain accurate records of all cash applications and related transactions
• Adhere to the monthly, quarterly or annual closing schedule
• Create daily cash folders in an organized and consistent manner
• Verify accuracy and make necessary corrections to daily cash tape. Provide correct detail to Accounting Department
• Reference patient’s A/R detail and accurately code cash documents for application
• Seek assistance of Patient Account Representative to accurately code cash, when required
• Utilize Batch Control for all cash transactions, balancing each batch
• Utilize Batch Control for all Adjustments and write-offs, balancing each batch
• Maintain accurate chronological log of completed cash batches
• Provide Transaction Log copies to patient Account Representatives, noting incomplete transactions and reason
• Maintain all transaction documents in an organized manner
• Provide A/R support, as time allows
• Complete end-stage collection agency placement procedures (e.g. enter Account indicator, create placement listing of patients, etc.)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand and walk, lift, open filing cabinets and bend as necessary. This position requires the ability to occasionally lift office products and supplies of a minimum weight of 25 pounds but no more than 35 pounds.

• Comprehensive Medical, Dental, and Vision Package
• 401(k) Plan with Company Match
• Generous PTO:
  Vacation, Sick Time, Personal Days, and Paid Holidays
• Life Insurance:
  Standard coverage with optional enhancements
• Employee Assistance Program:
  Free counseling and coaching sessions
• Emotional Well‑being and Work‑Life Balance Resources
• Short & Long‑Term Disability:
  Company‑paid with optional supplements
• Accidental Death and Dismemberment Insurance
  
  FSA and HSA:
  Manage healthcare expenses
• Commuter Spending Programs
• Volunteer and Engagement Opportunities
• Employee Referral Bonuses
• Exclusive Discounts on entertainment, travel, and various other supplemental and cellphone plans

The Prompt Care Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.