Customer Service Associate - Richmond, WI Part-Time

Position Summary

This position is responsible for a fast, friendly, and accurate transaction at the point of sale. It is responsible for providing a positive customer experience to Goodwill customers, stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment, and promoting and adhering to Goodwill‑Easter Seals mission and values.

• Customer Service:
  Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations:
  Follows policies and procedures and executes directives in a timely manner.
• Services and Programs:
  Provides a work environment to train and develop participants in achieving their goals.
• Safety:
  Helps contribute to a safe, welcoming environment for employees and customers.

• Pay Range: $14.20 - $21.29/hr
• Goodwill‑Easter Seals Minnesota (GESMN) prioritizes work‑life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer‑paid life insurance, 401(k) plan with employer match, employee discount!
• Work‑life balance:
  No overnights or late closing shifts, and limited holiday hours
• GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
• Opportunities for career development and advancement.

• Ability to effectively communicate with supervisors, employees and customers
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills, ability to prioritize
• Excellent decision‑making skills
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human‑services setting
• High level of initiative and self‑motivation
• Perseverance and commitment to getting the job done
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
• A typical part‑time schedule is up to 20 hours per week.

• 0‑3 years of relevant experience
• High school diploma or equivalent preferred.

Goodwill‑Easter Seals Minnesota is a 501(c)(3) nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know that store proceeds support nearly 20 programs that provide job seekers with resources and help them find careers that lead to advancement.

Goodwill‑Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Entry level

Part‑time

Other

Non‑profit Organization Management