Forward Deployment Engineer

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Candidate

Location:

West Coast (Remote)

Job Description:

JLL is seeking a Digital Deployment Engineer to join our Global Digital & Transformation Team. This role sits at the intersection of software engineering, building technology, and operational delivery, responsible for deploying and integrating advanced technology solutions across complex facilities portfolios.

You will work directly with clients, facilities operations teams, and internal technology groups to implement smart building platforms, operational systems, and data-driven workflows that transform how buildings and workplaces perform. This is a hands-on technical role requiring both engineering expertise and the ability to understand real-world facilities operations. Reports into:
Global Digital Transformation Lead

Key Responsibilities Solution Deployment & Integration Deploy and configure technology platforms across client facilities including CMMS/IWMS, BMS, IoT sensors, energy management systems, and workplace applications

Build integrations between building systems, enterprise platforms (ERP, HR, finance), and operational tools using APIs, middleware, and custom code Develop automation workflows for maintenance scheduling, work order routing, incident management, and service delivery

Implement data pipelines to aggregate information from disparate building and operational systems into unified analytics environments

Configure dashboards, reporting tools, and visualization platforms for facilities teams and client stakeholders

Client Engagement & Delivery Partner with client stakeholders, facilities managers, and operations teams to understand requirements and translate them into technical solutions

Lead technical aspects of pilot programs, proof-of-concept initiatives, and enterprise-scale rollouts

Conduct onsite visits to assess existing systems, support deployment activities, and troubleshoot integration challenges

Deliver training and technical documentation to operations teams and end users

Manage stakeholder communication throughout implementation phases

Technical Problem-Solving Diagnose and resolve integration issues, data quality problems, and system performance challenges

Troubleshoot connectivity between legacy building systems and modern cloud platforms

Optimize system configurations for reliability, scalability, and operational efficiency

Support incident response and root-cause analysis for technical issues affecting operations

Continuous Improvement & Innovation Identify patterns in deployment challenges and develop reusable solutions and standardized approaches

Collaborate with product teams to translate field insights into platform enhancements

Document technical configurations, deployment procedures, and integration standards

Contribute to innovation initiatives involving AI, predictive maintenance, digital twins, sustainability analytics, and workplace optimization

Stay current with emerging technologies in smart buildings, IoT, and facilities operations

Qualifications & Experience Bachelor's degree in Computer Science, Engineering, Information Technology, Facilities Management, or related field (or equivalent practical experience)3+ years of experience in software…