Front Desk Coordinator - Rochelle, NY

Join The Joint Chiropractic Team in Westchester, New York!

Are you a people-person with a passion for health and wellness? Do you thrive in a fast-paced, sales and service-oriented environment? If so, The Joint Chiropractic New Rochelle is looking for you!

We’re hiring both full-time and part-time Wellness Coordinators to join our team at our new location in New Rochelle, NY! We’re looking for individuals who are friendly, proactive, and organized to help create an exceptional experience for our patients.

As a Wellness Coordinator, you’ll be the first point of contact for patients—greeting them warmly and guiding them through their visit from check-in to check-out. You’ll play a key role in delivering exceptional patient experiences, supporting daily clinic operations, providing front desk management and administrative support, educating patients about our wellness offerings, and contributing to our membership sales goals.

This is a customer-facing role perfect for someone passionate about wellness, skilled in multitasking and sales, and excited to be part of a team committed to helping people live healthier lives through routine chiropractic care.

If you’re friendly, reliable, organized, and love helping people feel their best—this could be the perfect opportunity for you.

• Greet patients with a warm, professional demeanor and provide excellent customer service
• Educate patients on The Joint’s wellness services, membership plans, packages, and promotions
• Confidently present and sell memberships to meet clinic sales goals
• Assist patients with intake forms and ensure all documentation and accounts are accurate and up to date
• Manage front desk operations: appointment scheduling, patient check-ins/check-outs, and phone inquiries
• Complete transactions using point-of-sale software and maintain accurate financial records
• Re-engage inactive members.
• Support chiropractors and clinic staff with administrative and operational tasks
• Manage the flow of patients through the clinic in an organized and efficient manner
• Participate in marketing and community outreach to help attract new patients
• Keep management informed of patient concerns and follow all clinic policies and procedures.
• Maintain a clean and organized clinic and workspace
• Foster a positive team environment and support overall clinic goals
• Willingness to learn, grow, and take on new challenges Be able to prioritize and perform multiple tasks in a fast-paced setting

• Part-Time: 16–20 hours/week
  * part time available*
• Full-Time: 40 hours/week (Saturdays required) - Salary $18/hr - $20/hr
• Hours vary by role; general hours are Monday–Friday: 10 AM–7 PM, Saturday: 10 AM–5 PM

• High school diploma or equivalent (GED) required
• Minimum of 1 year of sales experience
• Office management or marketing experience is a plus
• Current or past chiropractic patient experience is a plus
• Bilingual (English & Spanish) preferred
• Driven, ambitious and motivated to grow within the company
• Positive, can-do attitude with a team-first mindset
• Strong phone, computer, and communication skills
• Health-conscious and committed to a wellness lifestyle
• Highly organized with strong attention to detail
• Able to thrive in a fun, fast-paced, team-oriented environment
• Customer service focused with excellent interpersonal skills
• Open to feedback and willing to learn and grow from constructive criticism
• Physically able to stand and/or sit for extended periods
• Committed to upholding The Joint Chiropractic’s core values:
  Trust, Integrity, Excellence, Respect, and Accountability
• Experience in a chiropractic or wellness setting is a strong plus

• Competitive Pay Plus Bonus Incentives
• Free or discounted chiropractic care
• Flexible scheduling options
• Opportunit…