AI Engineer ( Mail

Full time

Remote

Engineering, Product, Design, and Marketing Engineering

• Estimated Base Salary $154K – $257K Offers Equity

Superhuman offers a remote-flexible working model for this particular role on the Mail team. This gives team members plenty of focus time and the flexibility to do their best work from wherever they’re based, while staying closely connected to a collaborative, tight-knit team culture. For those based in San Francisco, New York City, or Seattle, a hybrid setup is also available.

Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative work spaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically.

Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at  and about our values here .

Superhuman is building the AI productivity platform that works everywhere people do, and Superhuman Mail is central to how people communicate and get work done. Today we are…The fastest email experience in the world

On the Mail team, our AI Engineers build the platform behind our intelligent, agentic experiences, from the MCP layer that connects Superhuman to the tools people work in, to the personalization that makes the product feel like it knows you.

This is engineering at the intersection of backend systems and applied AI. You’ll build the tools and standards that let agents take real action for users, and help teams across Superhuman ship AI features faster. We use many models, from OpenAI and Anthropic to open source, and a single feature like Ask AI can route across several depending on the task.

You’ll help us find the best model for each job, no matter who built it.

Superhuman’s engineers have the freedom to innovate and shape the product roadmap. You can hear more from our team on our technical blog .

Build and evolve Superhuman Mail’s MCP: new tools, new standards, and new ways for agents to deliver value to end users

Design and ship agentic workflows and personalization features at scale

Build evaluation systems that measure quality and catch regressions as prompts, models, and tools change

Help choose the right models for each task and keep exploring new ones

Partner with teams across Superhuman to give them the AI building blocks they need

Ship quickly while learning, and adjust course as the industry shifts

Help shape our modeling approach, including what data to collect and how to generate it

4-7+ years of software engineering experience with a strong backend foundation (Python or Type Script is great, Go is a plus)

Hands-on experience building and shipping LLM-powered features in production, such as agents or agentic loops

Experience building evals to measure and improve LLM quality

Familiarity with MCP servers or tools, or eagerness to dive in

Working ML knowledge to reason about model selection and tradeoffs. We’re looking for builders, not researchers

Comfortable with ambiguity and quick changes in direction

An AI enthusiast who uses AI to boost your own productivity and your team’s impact

Strong ownership, a bias to action, and a growth mindset

We invite you to share your knowledge, experience, and goals with us to help us find the best team match for you. Tell us your superpower!

Superhuman…