Service Advisor in Training

Overview

Join to apply for the Service Advisor in Training role at Sport Chrysler Jeep Dodge Ram
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We are always looking for bright, motivated, and energetic professionals to join our world-class team. Our employees work collaboratively toward a shared goal: delivering the best service in the industry. If you're seeking an exciting opportunity with clear advancement potential, our Service Advisor in Training role is the perfect place to start. If you believe your skills and attitude would be a valuable asset to our customers and team — we want to get to know you!

• Oversee service orders and drive lane flow to ensure prompt, courteous, and efficient service.
• Take ownership of the customer experience to create lasting, positive impressions.
• Provide concierge-level support for all customer inquiries, in person or by phone.
• Monitor and ensure technician hours are consistently sold and effectively utilized.
• Efficiently distribute work among technicians.
• Assist customers with technical questions on vehicle problems, warranties, and repairs.
• Maintain a Customer Success Index (CSI) at or above company standards.
• Help diagnose vehicle issues and assist with parts/tool ordering.
• Participate in the warranty claim process and support service department training/supervision.
• Uphold company policies, promote compliance with laws and regulations, and support a culture of accountability.
• Build and maintain strong relationships with manufacturer representatives.
• Foster a positive, team-oriented workplace.

• Friendly, organized, and professional demeanor
• Strong communication and time management skills
• Leadership ability or demonstrated supervisory experience
• Consistent service and sales performance history
• Positive customer satisfaction track record
• Self-motivated and team-oriented
• Professional appearance and attitude
• Ability to work independently with minimal supervision
• Valid driver’s license and clean driving record

Working at Sport Chrysler Jeep Dodge Ram offers more than just a job — it’s a path to growth in one of the industry’s most modern and well-equipped facilities. Our team values hard work, professionalism, and a positive attitude.

We are an equal opportunity employer. Discrimination or harassment based on race, color, religion, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status is strictly prohibited.

• Seniority level:
  Internship
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Motor Vehicle Manufacturing

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