Client Accounting Collections Coordinator

Responsibilities

• Assist with handling multiple complex A/R and client analysis projects.
• Maintain information on and is knowledgeable in all aspects of assigned client accounts.
• Clearly communicate and respond to inquiries and requests made by clients, attorneys, and support staff.
• Be responsible for accruals, A/R, and relevant e-billing issues for the Firm's financial clients.
• Implement Client Accounting department procedures, processes, and goals by coordinating work effort including timely follow-up of client bills and follow-up on outstanding balances with billing, secretarial, and other Firm staff.
• Understand and respond to inquiries and requests made by clients, attorneys, and support staff.
• Maintain client and vendor e-billing relationships on an on-going basis.
• Research and escalate aged A/R and unbilled balances for Firm-wide clients.
• Prepare A/R write-offs as needed.
• Document meetings/discussions with billers, partners, and clients for actions and/or later follow-up.
• Communicate issues and escalate as needed.
• Participate in system testing.
• Coordinate daily interactions with the E-Billing and Billing teams to review and resolve rejected or partial invoices.
• Provide monthly status reports on the Firm's financial clients.
• Actively seek to enhance knowledge of all Client Accounting department procedures and processes.
• Maintain complete and up-to-date files for each partner and/or client.
• Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Manage Firm resources responsibly.
• Comply with and understand Firm operation, policies, and procedures.
• Perform other related duties as assigned.