Office Manager

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

The Jewish Board’s Youth and Family Division supports domestic violence survivors and their family members. Using a non‑judgmental, trauma‑informed approach, staff guide the residents to create and meet personalized recovery goals, stabilize their families, develop independent living skills, and plan effectively for a healthy, secure life. Our work is guided by principles that emphasize the critical importance of safe and stable housing, a culturally competent and anti‑racist lens, and respect for each individual’s journey.

The Office Manager for the Genesis DV Program plays a pivotal role in ensuring the smooth and efficient operation of a trauma‑informed domestic violence program serving survivors and their families. This position is responsible for a wide range of administrative, operational, and financial tasks that support the program’s mission and daily functioning. The Office Manager oversees office systems, billing, and information management, and provides direct support to program leadership.

This role requires strong organizational skills, attention to detail, and the ability to prioritize and adapt in a dynamic environment.

• Oversee daily workflow for porters, clerical staff, cleaning crew, and other appointed personnel; manage changes in assignments as needed.
• Supervise and coordinate the cleaning crew to ensure all areas of the facility meet health, safety, and program standards.
• Serve as the primary administrative support for the Program Director and management team, handling confidential matters with discretion.
• Act as liaison between Genesis DV Program and Facilities, IT, and external vendors to ensure timely resolution of site needs.
• Maintain and submit Dayforce schedules and personnel action forms promptly.

• Monitor and reconcile inventory, LYFT account, P cards, petty cash, and Metro cards monthly, ensuring accuracy and accountability.
• Oversee daily census and ensure strict adherence to agency billing policies and procedures.
• Track and report program expenditures including grants, supplies, inventory, and vendor invoices.
• Complete billing reports for submission monthly.

• Implement and maintain an inventory tracking system for program supplies.
• Organize, sort, and archive program documentation, including confidential client records, billing statements, and compliance paperwork.
• Maintain forecasted weekly schedules in Dayforce and ensure accurate data entry across all required systems.
• Oversee IT operations, including troubleshooting, repairs, and installation.

• Ensure all administrative processes comply with regulatory bodies and Jewish Board standards.
• Support program leadership in workflow management and quality improvement initiatives.
• Perform tasks typically assigned to subordinates as needed to maintain program continuity.

• Build positive relationships with clients, staff, and community partners.
• Support program events, outreach, and communication efforts, including sorting and distributing information to relevant stakeholders.

• Complete F‑01, W‑07, and S‑95 fire certification training within 90 days of hire.
• Assist the administrative team with ad hoc assignments and program‑related initiatives as delegated by the Program Director.

• Strong self‑motivation and initiative; able to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Exceptional attention to detail and organizational ability.
• Ability to prioritize tasks and maximize efficiency.
• Solution‑focused, adaptable, and creative in addressing challenges.
• Leadership skills for new projects and process improvements.
• Compassion and…