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Resident Services Coordinator

Job in New York City, Richmond County, New York, 10261, USA
Listing for: Brookfield Properties
Full Time position
Listed on 2025-12-01
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 17.84 - 24.98 USD Hourly USD 17.84 24.98 HOUR
Job Description & How to Apply Below
Resident Services Coordinator page is loaded## Resident Services Coordinator locations:
Brooklyn, New Yorktime type:
Full time posted on:
Posted Todayjob requisition :
R2046000
** Location
* * One Blue Slip - 1 Blue Slip
** Business
* * We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.
** Job Description
**** Overview:
** Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
* First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
* Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
* Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
* Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
* Receives, logs and distributes packages to residents and obtains signature for package delivery
* Performs administrative functions including but not limited to answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed.
** Requirements:
*** This position requires a(n) High school diploma / GED
* Additional degree(s) that are preferred for this position include:
Degree in General Studies
* 1 - 2 years of customer service and resident retention experience required
** Compensation
* ** Commensurate with Experience*$17.84 - 24.98 hourly
** Great Incentives!
** Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
* Full benefits package
* Generous paid time off
* 401(k) with company match
* Growth and advancement opportunities
* Lucrative referral bonus program
* Equal Opportunity

Employer:

Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
** Drug free workplace******#LI-DG24
*** We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF
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