Workplace Operations Coordinator

Workplace Operations Coordinator - New York Under the direction of the Workplace Operations Lead, we seek a Workplace Operations Coordinator to help run our New York office. The Workplace Operations Coordinator performs all tasks to present a welcoming and professional office experience for all staff, clients, and guests. What you'll be DOING What will your essential responsibilities include? Put the customer at the heart of everything we do and drive a customer first culture by investigating and reporting on customer satisfaction to flag issues Answer and direct calls in a timely and professional manner Act as receptionist and provide a seamless, welcoming experience.

Manage visitor and vendor access. Perform walkthroughs of the space, ensuring communal and meeting spaces are fit for purpose for all visitors, internal and external. Act as the first point of contact; troubleshoot facilities issues (lighting, heating, air conditioning, flooring) reporting to building management and vendors for repair. Stock supply rooms, pantries, conference rooms, reception area and wellness rooms. Submit and track invoices through corporate expense system (Coupa) Assist with new hire orientation including ensuring access is prepared, giving office tours and completing I-9 Verification Provide mailroom and delivery services including overall management of mail services.

Order, invoice, receive, store, and distribute supplies and deliveries as required and perform remote tasks for offices without onsite Workplace presence. Partner with Workplace Coordinator peers across the Americas portfolio to share best practices and provide consistent service delivery. Support requests from partners across the business for events and initiatives within our space. Provide guidance and seek input from others as needed to achieve the best result possible.

Perform other duties, as assigned. What you will BRING We're looking for someone who has these abilities and skills:
Required

Skills and Abilities:

High school diploma or an equivalent combination of training and experience;
Associate degree The ability to take initiative, direction and prioritize accordingly Flexibility and friendly demeanor are essential qualities for an individual in this position Excellent interpersonal skills and clear written and verbal communication skills The ability to be adaptable, solutions oriented. A positive and collaborative attitude

Experience with Microsoft 365 products The ability to lift up to a maximum of 40 pounds The ability to work from our NY office full time beginning at 7am Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at  What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.

It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity…