Senior Enterprise Client Strategist

The Senior Enterprise Client Strategist is a key leader responsible for maximizing the strategic and commercial success of Accrue’s largest merchant relationships.

Build a deeper, more durable customer base while optimizing your bottom line – all with Accrue.

The Senior Enterprise Client Strategist is a key leader responsible for maximizing the strategic and commercial success of Accrue’s largest merchant relationships. You will serve as a trusted advisor to senior executives at enterprise partners, helping them leverage Accrue’s platform to drive long-term customer loyalty, retention, and growth.

This role blends strategic consulting, business operations, and creative marketing leadership. You’ll bring structure to ambiguity, align cross-functional stakeholders, and design frameworks that scale partnership success across the enterprise segment. We’re looking for someone who can see around corners — connecting dots across product, data, and marketing — and turn insight into action.

• Own executive-level relationships with Accrue’s top enterprise partners, serving as their strategic advisor and advocate within Accrue
• Develop and execute multi-quarter growth plans
  , aligning partner and Accrue goals across product adoption, marketing impact, and commercial outcomes
• Design scalable frameworks for partner success — including playbooks, reporting structures, and engagement models — that improve efficiency and impact across the enterprise portfolio
• Collaborate with C-level and VP stakeholders to shape joint business plans, co-marketing strategies, and go-to-market initiatives that expand usage and deepen customer value
• Partner cross-functionally with product, engineering, and marketing leaders to identify opportunities for product innovation and remove systemic friction points
• Synthesize data into strategic insight
  , developing recommendations that guide product prioritization, lifecycle marketing, and customer experience improvements
• Lead structured analyses and business reviews
  , distilling complex performance data into clear narratives and actionable strategies for internal and external stakeholders
• Champion voice-of-customer insights to influence Accrue’s roadmap and ensure alignment with merchant priorities
• Mentor and guide team members
  , helping elevate client strategy standards across the organization

• 7+ years in client strategy, strategic partnerships, product strategy, or consulting — with experience leading enterprise accounts or programs
• Proven success managing executive relationships and driving measurable outcomes across multiple functions
• A systems thinker who can translate complexity into clarity and create scalable, repeatable solutions
• Deep comfort navigating ambiguity and driving alignment across product, marketing, and data teams
• Strong analytical foundation with the ability to synthesize quantitative and qualitative inputs into strategic recommendations
• Track record of shaping lifecycle or loyalty marketing initiatives that drive engagement and retention
• Exceptional communication and executive presence — equally adept in boardroom settings and cross-functional working sessions
• High ownership mindset and bias for action; comfortable balancing strategic depth with hands-on execution
• Familiarity with tools like Google Suite, Hub Spot, Figma, and advanced Excel or BI platform

• Background in consulting, fintech, or enterprise SaaS
• Experience leading or scaling client success / strategy teams
• Exposure to payments infrastructure, loyalty ecosystems, or customer data platform
• Robust health benefits packages (1 of our 4 medical plans cost $0 for full family coverage)
• Company contributed 401k
• An empathetic team that values mental wellness and work/life balance
• A brand new NYC office!
• Ground floor opportunity to bring a product to market that helps people in a way that doesn t exist today

The range listed below is just one component of Accrue's total compensation package;
This role will receive a competitive salary + benefits + equity. The salary range is for US-based employees located in the listed market. Other benefits…