Franchise Business Consultant

iFix Screens

Fix it with gadget repair experts at

offers Same Day iPhone Repair, iPad Repair, Smartphone Repair, Drone Repair, PC & Mac Repair Services. We have locations in New York, Georgia, and Florida for your convenience. Our store carries a range of accessories and protection plans for your gadgets. We carry refurbished smartphones, tablets, and computers. Get prepaid wireless plans to save you money on your wireless bill, pay your bills and refill your prepaid plans with same day repairs experts at

Franchise Business Coach

About iFixScreens:  is a regional leader in mobile device repair and sales. With a professional services network of more than 35 locations in the United States,  is there when you need us. With more than a decade of expertise in device repairs, we have always got you covered. From iPhone repair to computer repairs, you can walk into any of our stores near you.

Summary: The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with iFixScreen’s policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned region.

Prepare and complete one-on-one visitation in franchise stores, complete weekly virtual training sessions, hold area meetings within the region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes.

These coaching and development sessions will be documented using our company CRM and measured with franchise Key Performance Metrics (KPM).

As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify.

Successfully access franchise operations to provide advice and targeted training on a continual basis to maintain iFixScreens’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and.

Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.

Provide assistance and consultation regarding improving owners’/employees skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available iFixScreens support tools to enable training and development of their management team.

Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, repair growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed.

• Keep corporate team informed and provide weekly production updates.
• Document franchise consultation activities within company CRM.
• Remain current on new technology and practices as it relates to repairs and their best practices.
• Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.
• Answer general business operation and development questions.
• Control and manage individual expense reports in accordance with company travel policy.
• Maximize revenues and document the individual plan to improve each franchise.
• Help franchise owners by engaging in inter-office collaboration-and mentorship.
• Utilize effective time management and operate with integrity to…