Sales Account Executive E-commerce SaaS

Sales Account Executive

New York City, NY (Hybrid)

Salary: $80-90K base + $80-90K OTE, with uncapped commission

Tightly is the AI-first inventory planning & order automation platform for e-commerce and omnichannel retail. Brands we serve span apparel, beauty, health, home and specialty—selling DTC, wholesale and on marketplaces. Our mission is to keep merchants selling without stockouts or cash-draining overstock—turning data into confident buys, clear delivery promises and purchase orders that run themselves. We’re here to power 100,000 product brands across the U.S., helping them win in their local and online markets.

We deliver an integrated solution that brings together four core product categories:

Planning which automates demand forecasting and replenishment recommendations by SKU and location

Purchasing which turns recommendations into POs, emails suppliers, tracks ETAs and receipts

Sales Continuity
which enables backorders with accurate delivery-date messaging at PDP, cart and checkout

Operations & Integrations which syncs inventory, locations and rules across e-commerce platforms, 3PL/WMS, ERP and accounting

How do we do sales at Tightly?

At Tightly, we don’t pitch products — we run real discovery. Our approach is rooted in curiosity and operational rigor to understand how you buy, stock and fulfill today. We listen first, map lead times and supplier rules, and show the workflow that lifts in-stock %, inventory turns and PO cycle time. We pair straight talk with data so decisions are confident and measurable.

This isn’t transactional — it’s relationship-driven, data-led and built for the long haul. If that’s your standard, you’ll thrive with us — and you won’t want to watch from the sidelines.

Key Responsibilities

• Own the full sales cycle: cold outbound → discovery → multi-threaded pitch → close → handoff.
• Work with SDR to grow pipeline.
• Target the right brands: focus on DTC/e-commerce companies doing $10M–$100M GMV with multi-location inventory and real supplier complexity.
• Sell Tightly’s core value: AI-driven demand & replenishment, automated POs & supplier comms, and backorders with real delivery dates—driving higher in-stock %, faster turns, and better cash.
• Multi-thread effectively: engage Founder/CEO, COO/Head of Ops, Supply Chain, and Finance to build business cases and clear next steps.
• Tight feedback loops: partner with founders, Product, and Marketing to relay insights that improve positioning and roadmap.
• Operate by the numbers: document outreach, pipe, and progress in Hub Spot with clean, current data.

Qualifications

• 3+ years closing new business in SaaS (preferably supply chain/ops/commerce) or adjacent tech.
• Consistent quota-beater in outbound-heavy roles.
• Consultative, rigorous discovery with strong qualification instincts (
  BANT
  , MEDDIC/MEDDPICC); you create urgency and control timelines.
• Thrive in early-stage—build pipeline from zero, iterate fast, and close net-new logos.
• Willing to hustle: cold outreach, networking, NYC events, and community meetups.
• NYC-based; in-office 3-5 days/week (Midtown Manhattan).

Nice to Have

• Experience with demand planning, inventory planning/OTB, POs, supplier ETAs, or backorders/delivery-date messaging.
• Fluency in the e-commerce ops stack: platforms (Shopify/Big Commerce/Magento), 3PL/WMS, ERP (Net Suite/Dynamics), and accounting.
• Sold into COO/Head of Ops/VP Supply Chain/Founder personas.
• Hands-on with 3PL/WMS integrations, EDI, or ERP workflows.
• Prior startup, agency, or high-growth environment experience.
• Familiarity with ROI models tied to in-stock %, inventory turns, working capital, and PO cycle time.

Compensation

• $100K base + $100K OTE ,
  uncapped commission
  .
• Equity for candidates who pass the 90-day trial.
• Full-time, on-site in Midtown Manhattan with a high-energy, ambitious team.
• Actual compensation may vary based on skills and experience.

Why Join Us?

• Impact: Build the revenue playbook for the AI platform redefining inventory and purchasing for e-commerce.
• Proof: Real merchants, real POs, measurable wins (in-stock %, turns, working capital).
• Ownership: Clear quarterly goals, autonomy, and support to hit them.
• Foundation: Help shape our sales culture and strategy from the ground up.
• Backed:
  Well-backed by a long-term private investor (PE-style capital) with the runway to win.
• Leadership: Led by a Founder/CEO with three successful exits (1 IPO, 2 acquisitions
  ).

If you want to build in public with operators who feel the impact fast—and you hate watching from the sidelines—let’s talk.