Senior Manager, Strategy Operations - Marketing

Who We Are

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.

We're united by shared goals and shared motivations se are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you'll fit right in.

Who You Are

Reporting to the CMO, the Senior Manager, Strategy Operations - Marketing is a systems thinker, operator, and strategic integrator who elevates the capacity of the CMO and the entire Marketing organization. You excel at translating strategy into the operating models, rituals, and decision mechanisms that enable a high-performing, scaled marketing engine.

You thrive in transformation environments where the team is redefining how it works, building new capabilities, and shifting toward greater precision, alignment, and impact. You combine strategic insight with operational discipline and bring clarity to complex, cross-functional challenges.

The right candidate for this role will combine skills in strategic planning, operations and program management, executive communications, and systems thinking to help the company scale and execute on our highest priority initiatives.

Your Success Profile

What You Will Work On

* Running the Operating System (50%)

* Architect, evolve, and institutionalize Marketing's operating system - planning rhythms, priority-setting mechanisms, team rituals, and performance feedback loops in line with enterprise standards.

* Build Marketing systems that integrate strategy, execution, and measurement across Brand, Growth, Communications, Lifecycle, and Product Marketing.

* Build cross-functional systems that drive alignment and influence execution between Marketing and Product, Revenue, and Finance.

* Enhance transparency and accountability through clear decision rights, reporting models, and cross-functional interfaces.

* Ensure Marketing is aligned with enterprise-level operating forums and strategic priorities.

* Leading Special Projects (30%)

* Drive mission-critical, cross-functional programs tied to the CMO's top priorities - spanning product, revenue, analytics, finance, and customer operations.

* Stand up new capabilities, systems, or processes that enable scale (e.g., data infrastructure, cross-functional planning, AI adoption, measurement frameworks).

* Lead ambiguous, high-impact initiatives that have no clear home, mobilizing teams toward outcomes.

* Serve as the integrator and orchestrator when Marketing's work spans multiple business-critical dependencies.

* Intangibles:
Executive Leverage, Narrative, & Culture (20%)

* Translate the CMO's strategic intent into crisp narratives, operating principles, and decision frameworks that elevate understanding and alignment across Marketing and the company.

* Coach Marketing leaders and managers on operating excellence, systems thinking, and strategic clarity.

* Bring structure to ambiguity, enabling faster, higher-quality executive decision-making.

* Strengthen organizational performance by embedding norms of focus, clarity, accountability, and continuous improvement.

How You Will Do Your Work

As a Senior Manager, Strategy Operations - Marketing, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

* Business Insight - applying knowledge of business and the marketplace to advance the organization's goals.

* Strategic Mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.

* Plans and Aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.

* Initiative and Motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.

* Teamwork and Communication:
Putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

In addition, all Just workers focus on aligning their behaviors to our core values known as COGIS. It stands for:

* Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.

* Openness - Your default is to be open.…