Call Center Representative SPANISH
Job in
New York City, Richmond County, New York, 10261, USA
Listed on 2025-11-27
Listing for:
Lasantehealth
Full Time
position Listed on 2025-11-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Hours: 9-5
Medical Front Desk/Call Center
LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.
Responsibilities- Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
- Record information accurately into ECW
- Provide assistance and information to enhance patient experience.
- Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
- Assist with additional tasks and projects as directed by supervisor.
- Verbal communication skills
- Customer service experience
- Active listening skills
- Computer literate
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