Treatment Coordinator

Join to apply for the Treatment Coordinator role at Diamond Braces Orthodontist:
Braces & Invisalign

At Diamond Braces we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the “AAA Experience.” We’re committed to making every smile count and live by our “No Smile Left Behind” philosophy.

• Educate Clients on Healthy Smiles:
  Help clients understand why a healthy smile is important by clearly explaining the long‑term benefits of dental care. Make the treatment process exciting and easy to grasp.
• Guide Through Treatment Choices:
  Support clients in making informed decisions by providing simple, clear explanations of their treatment options and the benefits they can expect.
• Answer Questions:
  Use strong communication skills to respond to client inquiries, whether in person, over the phone, or via email, ensuring they feel well‑supported and informed.
• Manage Appointments Smoothly:
  Keep the schedule running efficiently by optimizing appointment times, reducing wait times, and maintaining a smooth client flow.
• Greet Clients Warmly:
  Welcome every client with a friendly attitude.
• Provide Clear Information:
  Ensure clients have all the information and documents they need.
• Verify Insurance Details:
  Confirm clients’ insurance eligibility, usage, and limitations; follow up on benefits and coverage as needed.
• Support the Dental Team:
  Assist dentists and other team members as needed, ensuring the practice operates smoothly and efficiently.
• Maintain a Clean Workspace:
  Keep your work area clean and safe.
• Stay Flexible:
  Handle any additional tasks as needed, adapting to the changing needs of the practice.

• Highly competitive compensation.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Performance‑based bonus opportunities.
• Discounted orthodontic care for you and your family.
• Loan assistance for dental assistant school and continued education.
• Access to cutting‑edge technology and world‑class facilities.
• A fun, inclusive, and supportive culture where your career can thrive.

Job Type: Full‑time

Compensation: Starting at $18.00 per hour; final offer will be determined by experience and qualifications.

Job Location: In‑person; local travel between offices may be required.

Work Hours: Monday‑Thursday (8:30 am – 6 pm or 9:30 am – 7 pm), Friday (8:30 am – 5 pm), Saturday (8:30 am – 4 pm)

Seniority level: Entry level

Employment type: Full‑time

Job function: Health Care Provider

Industries: Hospitals and Health Care