Product Designer, App Operations

Product Designer, App

Design and iterate the core user experience for the Eight Sleep mobile app

Location:

New York

Job Tags:
Operations

About Eight Sleep

Eight Sleep is the world's first sleep fitness company. Our mission is to fuel human potential through optimal sleep. We use innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody—changing the way people sleep forever and for the better.

With our flagship product, the Pod, we are addressing critical sleep issues such as temperature regulation, bed elevation, snoring reduction, and the wake-up experience. Hundreds of thousands of customers around the world sleep better every night thanks to the Pod.

But we're just getting started. We're committed to developing more groundbreaking products to tackle additional sleep problems, changing the role sleep plays in our lives forever. We're excited about the journey ahead and the impact we can make as we continue to innovate and expand our offerings to fulfill our mission.

The Role

We're looking for a product designer who thinks beyond aesthetics. Someone who is as passionate about crafting seamless user experiences as they are about beautiful interfaces. You care deeply about building, shipping, and iterating on real products, not just making polished mockups that never see the light of day.

As a Product Designer on our mobile team, you'll play a critical role in shaping the Eight Sleep app, driving the design of engaging, intuitive, and seamless experiences that help users optimize their sleep and health. You'll collaborate closely with Product, Engineering, Brand, and Research & Development teams to craft high-quality, data-driven designs that balance aesthetics with usability.

We don't believe in rigid design silos. At many companies, product design is split into UX, UI, and other sub-disciplines. Here, it's all in one. You should be an exceptional generalist who can move fluidly between information architecture, visual design, and interaction patterns, with an eye for both pixel perfection and real-world usability. As a key member of our small but growing design team, you'll have significant ownership over the app experience, ensuring that users can effortlessly track, understand, and optimize their sleep performance while maintaining long-term engagement with the Eight Sleep ecosystem.

How You'll Contribute

We are a mission-driven company, so passion for what we do and our mission is key. At a high level, the role encompasses three areas:

• Design: You'll sit at the intersection of Design and Product, playing a key role in the end-to-end design and evolution of the Eight Sleep app. Your responsibilities will encompass the full spectrum of product design, from information architecture and low-fidelity wireframes to high-fidelity mockups, and everything in-between.
• Validate: You'll conduct usability studies and user interviews to inform design work, and work closely with our in-house customer discovery squad. You'll use data to inform the success or failure of the design.
• Iterate: You'll combine qualitative and quantitative customer insights to make design decisions that improve our app experience, reduce churn, and increase engagement.

Some other details about the role:

• You'll work as part of an interdisciplinary team to deliver captivating user experiences that increase membership value and support hardware innovations
• You'll build, document, and organize the UI components of our design library and system to drive consistency across our app and the rest of the brand
• You'll align with Product and Brand stakeholders and clearly present design updates to C-suite leadership for feedback and approval
• You'll serve as the subject matter expert responsible for app design patterns and interactions - including researching and staying up-to-date on emerging mobile design trends and best practices
• You'll collaborate closely with the Engineering, Product, and Marketing teams to ship world class products and features

What You Need To Succeed

• 4+ years experience in UX and UI, with a strong portfolio including live mobile examples
• Youve…