Program Manager

We are seeking a highly organized Program Manager to oversee and drive all phases of our custom projects
. This person will ensure every project stays on track—from initial concept and engineering collaboration, to prototyping, tooling, production, and delivery.

The Program Manager will work cross-functionally with engineering, sales, product development, factories, and suppliers worldwide
, keeping timelines tight and communication smooth. This role is perfect for someone who thrives in a fast-paced environment and enjoys orchestrating multiple moving parts.

Key Responsibilities:

• Own end-to-end timelines for all custom product programs.
• Track milestones across engineering, prototyping, mold development, and mass production.
• Ensure projects stay on schedule and flag risks or delays early.
• Maintain detailed project trackers, status reports, and customer updates.

• Collaborate closely with engineering teams on drawings, revisions, testing, and approvals.
• Work with sales to confirm customer requirements and communication flow.
• Coordinate with factories and suppliers (China, Taiwan, U.S.) on materials, tooling, and production updates.
• Serve as the main liaison between internal teams, overseas partners, and customers.

• Oversee sample cycles: concept samples, prototypes, EVT/DVT/PVT, and pre-production units.
• Review quality checks, testing feedback, and required adjustments.
• Ensure documentation is accurate: BOMs, drawings, packaging specs, timeline changes, etc.

• Align program schedules with purchasing and logistics teams for production forecasting and shipments.
• Support cost discussions, MOQ requirements, and lead-time planning.
• Make sure all internal teams are aligned and informed.

• Provide customers with organized, clear project updates.
• Manage expectations on timelines, changes, and deliverables.
• Build strong relationships with key partners and suppliers.

• 5-10 years of experience in program management ,
  product development ,
  hardware projects , or operations
  .
• Experience working with overseas factories (China/Taiwan) strongly preferred.
• Strong understanding of hardware manufacturing processes (tooling, mold building, prototyping).
• Excellent communication and organization skills.
• Ability to manage multiple projects simultaneously and stay calm under pressure.
• Proficiency with project management tools (Sheets, Monday, Asana, etc.).
• Detail-oriented, fast learner, and proactive problem solver.