LN Venues, Fan Research & Strategy Manager

LN Venues, Fan Research & Strategy Manager page is loaded## LN Venues, Fan Research & Strategy Manager locations:
New York, NY, USAtime type:
Full time posted on:
Posted Todayjob requisition :
JR-84986

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

For additional information, visit .Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!
** THE JOB
** Venue Nation is seeking a highly resourceful market researcher to bring their passion for live music and data to Venue Nation as our Manager of Fan Research & Strategy.

The Venue Nation Fan Research & Strategy team is responsible for incorporating the fan perspective into all aspects of decision making for our venues. From operational needs to food and beverage strategy, we are hyper fixated on ensuring all decisions are data-driven, and this role will play a key part in collecting, analyzing, and democratizing fan and third-party sourced data. This is a brand new, highly visible team with exciting potential for growth.

You will be a strong fit if you are someone who loves a challenge, embraces uncertainty, and is willing to go above and beyond to get the job done.
** RESPONSIBILITIES
* ** Partner with the Senior Director to establish the Fan Research function — including designing the annual research roadmap, implementing an efficient intake process for inbound requests, evaluating and onboarding new tools or vendors, and generating demand for fan insights across the organization.
* Proactively identify research opportunities and identify the appropriate methodologies to address them
* Lead market research projects end-to-end including writing project proposals, designing questionnaires, programming surveys, monitoring fieldwork, analyzing data, and delivering compelling reports.
* Moderate qualitative research — including onsite interviews, virtual focus groups, and other exploratory methods.
* Translate complex data into clear, actionable insights that influence strategy and decision-making.
* Incorporate first-party transaction data in primary research findings to deliver cohesive, data-driven stories.
* Present research results to stakeholders and help contextualize research within larger business objectives.
* Work collaboratively across all lines of business including food & beverage, fan experience, venue operations, and premium services to drive innovation across the organization.
* Own social listening for the division, includes managing social listening tools, surface key themes and insights, and share with relevant teams.
** QUALIFICATIONS
* ** Bachelor’s Degree required
* 5-7 years of work experience in consumer insights, either at a market research agency or in-house at an entertainment, media, or consumer brand.
* Proven experience writing surveys, in-depth interview guides, and focus group discussion guides.
* Familiarity with advanced research methodologies like Max Diff, conjoint, and segmentation studies.
* Strong analytical skills and the ability to synthesize large data sets into clear, actionable insights.
* Experience presenting research findings to senior or executive audiences
* Proficient in Excel and PowerPoint; comfortable creating polished, visually engaging reports.
* Experience with data visualization and analytics tools (e.g., SPSS, Displayr, Tableau, R) is a plus.
* Hands-on experience using social…