Usher

The New Amsterdam Theater is currently seeking friendly, enthusiastic, and reliable individuals with strong communication skills to join the Ushering Team for Aladdin on Broadway. All applicants must be able to work a flexible schedule including matinees, nights, weekends and holidays. Shifts are defined as 4.5 hours in length, and a commitment to being available for a minimum of six total shifts per week.

• Meet, greet and welcome guests to the New Amsterdam Theatre
• Politely direct and escort guests to their seats and various areas within the theatre
• Provide guests with programs and other relevant materials, including inserting materials into programs
• Check assigned section for cleanliness
• Visually sweep the theatre to check for potential safety issues and lost and found items
• Be aware of and enforce appropriate house rules
• Flexibility with schedule changes and assignments can include aisle directing and seating on the Orchestra, Mezzanine & Balcony levels, and audience exits
• Available to work occasional special events on short notice
• Must be aware of and follow the proper procedures for assisting guests with disabilities
• Attend pre‑event usher meetings and other trainings as required by management
• Demonstrate or be willing to learn in‑depth knowledge of the New Amsterdam Theatre and demonstrate command of the safety and evacuation procedures from all points within each venue

• At least 1 year of experience in a customer service environment
• Excellent communication and guest service skills
• Passion for interacting with and providing an inclusive, high quality experience for guests from a diversity of backgrounds
• Capable of working in a fast pace ever changing environment
• Positive attitude with the ability to work as a team player
• Must learn, have full knowledge of, and follow all Guest Service procedures and guidelines
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Ability to work a flexible schedule including matinees, nights, weekends and holidays. Shifts are defined as 4.5 hours in length, and a commitment to being available for a minimum of six total shifts per week

• Tuesday Evening: 5:30-10pm
• Wednesday Matinee: 11:30am-4pm
• Wednesday Evening: 5:30-10pm
• Thursday Evening: 5:30-10pm
• Friday Evening: 5:30-10pm
• Saturday Matinee: 12:30-5pm
• Saturday Evening: 6:30-11pm
• Sunday Matinee: 1:30pm-6pm

This is a union affiliated position. Upon 31 days of accepting the Usher role, the employee will need to join the IATSE Local 306.

This position is with Buena Vista Theatrical Group, Ltd.

The Walt Disney Company is an Equal Opportunity Employer.

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those that are related to the accessibility of the online application system due to a disability.

The pay rate for this role in New York is $16.68 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: