Community Health Worker L. II

Provider Careers at NYC Health + Hospitals

NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Centers (FQHC) in the country, providing coordinated world‑class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person‑centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high‑quality, affordable care to everyone regardless of ability to pay.

Gotham Health serves the community through a two‑pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient’s opportunity to achieve successful health outcomes, we believe in every person’s right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff.

Join our team if you want to be part of our Gotham Health Family, a person‑centered, fully integrated, and innovative ambulatory care network.

Monday - Friday 7:00 A.M - 8:30 P.M

Saturday availability required

• One year of full‑time experience in a government agency or community organization providing community services to the public or assisting members of the community in obtaining community services; or
• Completion of an approved six‑month training program of combined classroom training and on‑the‑job experience in community liaison work, plus six months of full‑time experience as described above.

In addition to meeting the qualification requirements of Assignment Level I, appointment to Level II requires:

• Two additional years of full‑time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs;
  
  or
• Education and/or experience equivalent to 1 above. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of 30 semester credits for each year of the experience described above. However, all persons must have at least one year of the full‑time experience described above.

Purpose of Position:

This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.

Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.

Examples of Typical Tasks:

At a higher level, performs the duties of Assignment Level I:

• Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
• Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.
• Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.
• Assists in the training of subordinate staff.
• Makes written and oral reports…