Program Director

Program Director

Join to apply for the Program Director role at WSFSSH, Inc.

Base pay range: $65,000.00/yr - $79,500.00/yr

Job Type: Full-Time
Position Type:
Salary

Reports to:

Director of Clinical & Social Services
Pay Rate: $65,000 -$79,500
FLSA:
Exempt
EEO:
First/Mid-Level Officials & Managers
Revised on:
October 31, 2025

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low‑income persons, especially those who are older, who have experienced homelessness and who live with mental illness.

Under the supervision of the Director of Clinical and Social Service, the Program Director will assure that appropriate facility, staff, programs, and services are available to Center participants Monday-Friday, with the goal of providing services and support to seniors in the Mott Haven community and other nearby neighborhoods.

• Partner with WSFSSH HR Department in recruiting, hiring, and training staff for the Center.
• Provide ongoing supervision to all staff, interns, students, consultants, and volunteers.
• Monitor and evaluate staff performance and take appropriate action as indicated.
• Responsible for outreach to potential participants.
• Establish 1:1 relationship with participants.
• Meet regularly with participants in groups and individually.
• Respond to grievances.
• Oversee the case assistance, and recreation/activity programming to assure participant needs are being met.
• Oversee the meal program to ensure compliance with nutrition standards, participant satisfaction, appealing presentation, and timeliness.
• Ensure that the appropriate amount of food is prepared for each meal.
• Crisis intervention as needed.
• Ensure that all participants and staff are treated with respect and dignity.
• Implement and supervise equipment, supplies ordering, repairs, and maintenance.
• Monitor Center space cleanliness, repairs, and painting as needed.
• Coordinate liaison with regulatory bodies and community groups, ensuring compliance.
• Develop and revise policies and procedures for the Center.
• Coordinate planning and evaluation of the Center’s goals and programs.
• Coordinate fundraising and public relations activities.
• Collaborate with team to provide high-level care and communication with participants.
• Submit all required reports in a timely manner.
• Assist with other duties as directed.

• Emotionally, physically, and mentally able to perform job responsibilities.
• Able to work with staff and participants in a multicultural environment.
• Bilingual English/Spanish preferred.

• Master’s Degree in Social Work, Counseling, Psychology, or Gerontology plus two years of older adult center experience with at least one year in a supervisory or administrative position OR a 4‑year degree in Social Services, Gerontology or psychology and three years of older adult center experience with at least one year in a supervisory position in lieu of Master’s degree.
• Credentials must be approved by the NYC Department for the Aging.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift or push up to 10 pounds at a time.
• Travel to different WSFSSH sites, as needed.

Westside Federation of Senior & Supportive Housing offers full‑time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short‑term and Long‑term Disability, Employee Assistance Program (EAP), commuter benefits and more voluntary benefit options and time off that includes 11‑12 paid Federal Holidays, accrued Vacation and Sick Time.

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

Monday‑Friday, 9am‑5pm