People Operations Specialist

People Operations Specialist @ Betterment

Betterment is a leading, technology‑driven financial services company that offers investing and retirement solutions for retail investors and investment advisors, as well as financial wellness solutions, including a 401(k) for small and medium‑sized businesses. Our team is passionate about our mission: making people’s lives better. We’re headquartered in NYC and offer hybrid NY‑based positions (four days per week in‑office).

As People Operations Specialist, you will be responsible for the administrative and operational side of the People Team. You’ll administer our HRIS and system integrations, and support the employee lifecycle from onboarding to offboarding. Reporting to the People Programs Manager, you’ll partner closely with the People team to ensure data integrity and support payroll and benefits, compliance and HR audit processes.

You will also serve as a key resource to our employees, managing HR onboarding, payroll, leave management, and benefits administration.

• New York City: $95,000 – $110,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short‑term and long‑term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and a 401(k) with employer match, as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

• Serve as the primary administrator for HRIS (ADP), maintaining accurate employee data including hires, transfers, promotions, and terminations.
• Ensure integrations function seamlessly between HR systems such as HRIS, ATS, benefits, and other tools, collaborating with IT when needed.
• Maintain detailed documentation of system processes, integrations, and workflows.

• Support pre‑boarding and onboarding processes, coordinating with Recruiting, HR, and IT to ensure all employee documentation is completed and compliant.
• Process employee record updates (e.g., job changes, promotions, terminations) and comply with record‑keeping and retention requirements.
• Serve as a trusted point of contact for employee questions regarding HRIS, benefits, time off, and other people processes.
• Partner with HR leadership to maintain compliance with employment laws and regulations.
• Identify opportunities for process improvements to enhance efficiency and employee experience.

• Work with ADP payroll, benefits, and finance teams to ensure payroll deductions, changes, and reconciliations are correct, and integrations are functioning properly.
• Partner with our benefits broker to prepare for and execute annual benefits open enrollment and renewal cycle, as well as qualifying life event support.
• Oversee the employee leave management process in partnership with our third‑party vendor to create a smooth and clear leave experience for employees.
• Support benefits and 401(k) audits by providing the necessary data and adhering to policies and applicable laws.

• 3+ years of experience in People Operations or HR & Benefits Administration.
• Hands‑on experience managing ADP or comparable HRIS.
• Familiarity with employment laws, leave regulations, and benefits compliance.
• Proficiency in Excel / Google Sheets and comfort with HR technology.
• Excellent attention to detail, organization, and follow‑through.
• Strong communication and customer service skills.
• Ability to handle confidential data professionally and with discretion.

• Experience managing integrations across HRIS, ATS, payroll, and benefits platforms.
• Exposure to HR audits and compliance reporting.

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better.

We set them for the company, our customers, and ourselves—and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.

When we collaborate, we're at our best. We believe…