VP of Product NY

Roots combines machine intelligence and human ingenuity in the form of advanced AI that reads, reasons and infers like humans. Roots’ AI is trained on millions of non-public insurance documents, workflows and systems and continuously learns through interactions with human teams.

This is a chance to step into a product defining role at Roots, creating groundbreaking solutions with agentic capabilities that redefine the modern workplace. You’ll have access to cutting-edge tools and the opportunity to shape the future of AI-driven systems, making a lasting impact on Roots’ core products and beyond.

We seek a visionary VP of Product to spearhead our platform transformation and redefine how customers and partners experience our product. This is a rare opportunity to lead a redesign that will shift us to full self-service excellence while building the foundation for explosive partner-driven growth.

You’ll inherit a product with strong market traction but immense untapped potential. Your mission: reimagine our platform architecture to empower customers with seamless self-service capabilities and enable partners to implement and scale without relying on our internal teams. This isn’t an incremental improvement but a strategic transformation that will determine our competitive position for the next decade.

As our VP of Product, you’ll bridge ambitious technical possibilities and real customer needs. You’ll go toe-to-toe with engineering leaders on complex technical decisions while never losing sight of the customer perspective. You’ll anticipate market shifts before our competitors recognize them, ensuring we’re always ahead in delivering value.

This role reports directly to the CEO and manages our Product team. You’ll collaborate across AI/ML, Customer Success, Engineering, Marketing, and Sales to build alignment around a product vision that serves customers first and drives sustainable business growth.

We need someone who combines mature product thinking with startup agility. Someone who can execute product strategy at speed while building the processes and culture that will scale with our growth. Most importantly, we need a leader who stays flexible and customer-obsessed, willing to pivot based on market feedback while maintaining an unwavering focus on solving real customer problems.