Head of Revenue Operations

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Findigs is on a mission to make renting work for all of us: to support every path, and simplify the way forward. We’re making every aspect of renting fairer, stress‑free, and more convenient by changing the fundamentals of renting.

Our digital rental application offers a safe and seamless way to apply and get approved for your next home. We specialize in developing software and services for property managers nationwide, empowering them to deliver exceptional service to renters, while evaluating applications with unmatched speed and precision.

This is a foundational role responsible for establishing and building Revenue Operations as a function  will have a small team and will work with our Chief Revenue Officer, Finance, Marketing, Sales, and Post‑Sales teams to ensure our systems are set up to support our commercial teams as they scale.

As Head of Revenue Operations, you will be responsible for instrumenting, designing, and managing our key GTM systems (e.g., Salesforce, Salesloft, Nooks) to support and align our teams across the revenue funnel. You will also be tasked with ensuring these systems support our workflows and processes, and are driving operational excellence. Your focus will be on working with team leaders to optimize our processes to create a more scalable high‑growth company.

This is a pivotal role for a seasoned Rev Ops leader and builder capable of translating ambitious business strategy into robust, scalable operational frameworks that directly enable our expansion across SMB, mid‑market, and enterprise clients.

• Oversee and optimize key systems and processes supporting marketing, sales, and account management, including CRM, automation tools, and analytics platforms (e.g., Salesloft, Salesforce, Hubspot, Nooks, Docu Sign).
• Lead the design, implementation, and scaling of revenue operations infrastructure to support growth from $25M to $50M+ ARR.
• Support sales and revenue and technical implementation leadership with sales enablement and training where appropriate to help ramp new hires up on our tools and sales playbook.
• Drive Salesforce customization, integration, and optimization to align with business needs, including building sales methodologies into the platform.
• Analyze sales pipelines, forecasting, and performance metrics to provide actionable insights, improve accuracy, and inform strategic decisions.
• Collaborate with cross‑functional teams (Marketing, Sales, Product, and Finance) to align on revenue goals, streamline workflows (e.g., deal desk, implementation hand-offs), and eliminate bottlenecks.
• Develop and implement data‑driven strategies for pipeline management, deal velocity, and revenue forecasting using tools like Salesforce, Tableau, or similar.
• Build and mentor a high‑performing Rev Ops team, fostering a culture of continuous improvement and operational excellence.
• Stay abreast of industry best practices in Rev Ops for B2B SaaS, adapting them to our Prop Tech focus.

• 7+ years of experience leading Revenue Operations in a B2B SaaS environment.
• Proven track record scaling Rev Ops in a B2B SaaS growth company (ideally $25M to $50M+ ARR).
• Deep expertise in Salesforce, including customization, integration, and administration.
• Strong experience building sales enablement and training programs.
• Extensive knowledge of sales methodologies (e.g., MEDDIC, Challenger Sale) and integrating them into CRM systems like Salesforce.
• Demonstrated proficiency in pipeline analysis, sales forecasting, and using data to drive revenue outcomes.
• Excellent analytical, leadership, and communication skills.
• Based in New York with the ability to work in‑office 3 days a week.

• Prior experience in Prop Tech or Fin Tech.
• Proficiency with SQL, Python or other coding languages.

• Location:
  
  Hybrid schedule (3 days a week in office) with in‑office days at our newly renovated No
  
  Ho office.
• Mission‑Driven Culture: A collaborative, high‑impact workplace where we challenge each other to grow, innovate, and drive…