Manager, Voice Technology

Overview

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72
.

A Career with Point
72’s Technology Team

As Point
72 re imagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

As the Manager of Voice Technology, you will lead the development, implementation, and optimization of voice-enabled solutions across the firm. You will play a key role in enhancing user experiences, streamlining workflows, and driving business outcomes through innovative voice technologies. Specifically, you will:

• Develop and execute a strategic roadmap for voice technology initiatives aligned with business goals
• Lead cross-functional teams to design, implement, and maintain voice-enabled solutions, including voice assistants, IVR systems, and speech recognition tools
• Oversee the design, development, and deployment of voice applications and platforms
• Collaborate with engineering, product, network, and UX teams to ensure seamless integration of voice technology into existing systems and workflows
• Optimize voice recognition accuracy, natural language processing (NLP), and text-to-speech (TTS) capabilities to improve user experience
• Build and manage a team of voice technology engineers and analysts, fostering a culture of innovation and collaboration
• Define and track key performance indicators (KPIs) to measure the success of voice technology initiatives
• Partner with business units to identify opportunities for voice technology to solve challenges and improve processes
• Work with vendors and third-party providers to evaluate and integrate voice technology solutions

We are looking for a highly skilled and innovative leader with a strong technical background in voice technologies and excellent leadership abilities. Specifically, you will need:

• Bachelor’s degree in computer science, engineering, or a related field
• 5+ years of experience in voice technology, software development, or a related field
• Proven experience managing teams and leading complex technology projects
• Strong understanding of voice technologies, including Telecom, Enterprise Hoot, Cisco, Zoom, Speaker Bus, Turret systems, VOIP, and other voice platforms
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and APIs for voice integration
• Knowledge of data privacy and security best practices related to voice technology
• Strong leadership and team management abilities
• Effective communication and presentation skills, with the ability to convey technical concepts to non-technical audiences
• Commitment to the highest ethical standards

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Mental and physical wellness programs
• Volunteer opportunities
• Non-profit matching gift program
• Support for employee-led affinity groups representing women, minorities and the LGBT+ community
• Tuition assistance
• A 401(k) savings program with an employer match and more

Point
72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking.

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The annual base salary range for this role is $175,000-$245,000 (USD), which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

Mid-Senior level

Full-time

Information Technology

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