ION Trading Support Analyst

Trading Support Analyst - Fixed Income Desk

With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful:
Positive Innovation—leveraging technology to benefit people and society.

Join us and be part of meaningful change!

Location
:
Midtown Manhattan, NYC (Hybrid – at least 3 days onsite/week)
Visa Sponsorship
:
We offer sponsorship under specific treaty‑based U.S. work visas, including TN and E‑2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H‑1B).

Our client, a leading international bank, is seeking an Application Support Analyst.

The team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.
This role is a front office analyst for the New York team.

Role and responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams to support seamless integration across systems.
• Monitor application state and input/output data correctness throughout the day, hand‑over with follow‑the‑sun support teams.
• Ensure that all application support logs are fit for purpose.

#LI-MNRK

• Bachelor degree in Computer science, Engineering, Finance or Quantitative finance.
• 3+ years have of relevant experience in a similar role: providing support as part of a team, and have practical understanding of the criticality of trading applications.
• Good knowledge of fixed income products, Python (scripting), SQL.
• ION Trading system knowledge is a plus.
• High motivation to learn a huge and complex environment.

At Talan, we invest in our employees' well‑being and empower them with benefits, including:

• 💵 The salary range for this role is US $100,000 - US $140,000. We can also work on C2C.
• 💸 401(k) retirement plan with company matching.
• 🌴 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out).
• 📴 8 paid holidays + 5 sick days + 2 personal days per year.
• ❤️🩹 Company health, dental, and vision insurance plans + FSA.
• 🦺 Voluntary STD and LTD.

All your information will be kept confidential according to EEO guidelines.