Director, Account Management

Position: DIRECTOR, ACCOUNT MANAGEMENT
Drive strategic growth and client success as a Technical Account Manager 'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.

EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.

Req.#

RESPONSIBILITIES

* Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations

* Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities

* Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies

* Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success

* Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation

* Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders

REQUIREMENTS

* Proven experience managing technological accounts with demonstrated success in account growth and retention

* Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, or AI implementations

* Strong understanding of how to position AI solutions within client environments and business contexts

* Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels

* Strategic mindset with the ability to map client initiatives to appropriate technology solutions and identify growth opportunities

* Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction

WE OFFER

* Medical, Dental and Vision Insurance (Subsidized)

* Health Savings Account

* Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

* Short-Term and Long-Term Disability (Company Provided)

* Life and AD&D Insurance (Company Provided)

* Employee Assistance Program

* Unlimited access to Linked In learning solutions

* Matched 401(k) Retirement Savings Plan

* Paid Time Off

* Legal Plan and Identity Theft Protection

* Accident Insurance

* Employee Discounts

* Pet Insurance

* Employee Stock Purchase Program