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Hybrid CX Intelligence Analyst - Data-Driven Insights

Job in New York, New York City, Richmond County, New York, USA
Listing for: Southwest Airlines Co.
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence, Data Mining, Data Science Manager
Job Description & How to Apply Below
Location: New York

Southwest Airlines is seeking a CX Intelligence Consultant to analyze and interpret customer data, building reports and dashboards using Tableau, Alteryx and Teradata SQL Assistant. The role supports the CX&E team with data-driven insights and strategic recommendations.

The project involves extracting, cleaning and merging data from diverse sources to enable frequent reporting and ad-hoc analysis, while collaborating with cross-functional teams to shape decisions across the organization.

As a Hybrid CX Intelligence Analyst
- Data-Driven Insights, you will play an important part at Southwest Airlines Co. in Augusta, ME, United States.

We invite applications for the Hybrid CX Intelligence Analyst
- Data-Driven Insights position located in Augusta, ME, United States.

The following position is for a Hybrid CX Intelligence Analyst
- Data-Driven Insights with Southwest Airlines Co.

Our team is growing, and we are hiring a Hybrid CX Intelligence Analyst
- Data-Driven Insights in Augusta, ME, United States.

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