FS Insurance Management Consultant - Senior Manager Save Later Remove PwC , NY

Overview

FS Insurance Management Consultant - Senior Manager.

Location:

New York, NY.

Job title:

FS Insurance Management Consultant - Senior Manager. Job category:
Operations Consulting. Level: Senior Manager. Specialty/

Competency:

Operations. Industry/Sector:
Insurance. Job Type: Regular. Time Type:
Full time. Travel Requirements:
Up to 60%. Start Year: 2025. Job . Location(s): IL-Chicago, NY-New York, TX-Dallas.

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As part of the Customer Service team you lead the creation and implementation of impactful customer service initiatives. As a Senior Manager you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for building trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems.

• Lead the development and execution of customer service initiatives
• Drive project success through senior client interactions
• Innovate and improve processes to maintain operational excellence
• Build trust with teams and stakeholders through transparent communication
• Motivate and coach teams to address and resolve complex issues
• Apply strategic thinking to deliver impactful results
• Maintain a focus on achieving top-quality outcomes
• Foster a collaborative and inclusive team environment

• Bachelor's Degree
• 7 years of combined experience in Consulting and the Insurance industry

• Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
• Proven success in operationalizing business strategies
• Proficiency in transforming chain functions
• Client relationship and network building skills
• Experience in quantitative and qualitative benchmarking
• Ability to manage complex business initiatives
• Proficiency in insurance technology and analytics
• Leadership and team-building abilities

Learn more about how we work:
PwC does not intend to hire experienced or entry level job seekers who will need sponsorship through the H-1B lottery. PwC is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law.

Where applicable, arrest or conviction records will be considered in accordance with local fair chance laws. PwC recognizes that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive information; we evaluate these factors thoughtfully to maintain a secure and trusted workplace.

The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles based in Maryland, this is the listed salary range. Actual compensation within the range will depend on skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

To view our benefits at a glance, please visit the following link.