Area Manager, Multifamily Operations

Area Manager, Multifamily Operations

Southern Land Company, a national real estate development and construction firm, is seeking a full‑time Area Manager, Multifamily Operations to join our dynamic team.

• Review financial and variance reports on monthly and quarterly basis and implement timely correction measures, as necessary.
• Review vacancy reports; monitor resident income re‑certifications; supervise provision of a variety of additional analytical/statistical reports on the operations, program compliance, government and investor compliance and other activities to ensure desired occupancy levels and return on investment. Report regularly to management.
• Oversee the preparation of month‑end property performance and financial narratives, ensuring the property managers are explaining to property owners the relevant activity for each month.
• Review, interpret, and apply applicable laws and regulations, and company policies and procedures. Responsible for compliance with Fair Housing, Non‑Discrimination and housing legislation.
• Ensure lease agreements are up to date, and provisions are enforced with each tenant.
• Continuously research and study innovative practices in top performing companies across various industries and pilot new and borrowed ideas in the property management team.
• Negotiate property management contracts and other contracts in accordance with established criteria as to protect the company’s interest. Must be able to determine when contracts warrant investor, partner and/or lender review and/or approval.
• Implement an effective financial strategy, including budgeting, cost control, forecasted expenditures and revenue improvements, oversee the development of yearly operating budgets/forecasts.
• Maintain clear line of communication with each property owner/partner and foster client relations.
• Oversee risk management; ensure monthly property walkthrough inspections are completed and reporting with findings is documents.
• Develop and maintain property management systems, including policies and procedures.
• Ensure coordination of property operations, including building maintenance and rehabilitation work.
• Responsible for ensuring all property managers understand, monitor and are approving and properly coding all of the expenses for each property.
• Responsible for taking care of all escalated tenant complaints and responding to emergencies.
• Responsible for overseeing responses to and following up with all emergency situations at each property and if needed, coordinating with insurance adjusters and overseeing the management of any claim process. Ensure partners/investors/lenders remain informed.
• Work collaboratively with property management staff, Facilities Manager, Asset Management, Compliance, and Accounting to prepare annual operating and capital improvement budgets and long‑term management plans for all properties and ensure timely completion and submission of financial reports to partners/investors.
• Conduct project investment reviews, including quarterly financial reviews, annual site inspections, tenant file review and periodic reviews of insurance, property tax, debt service coverage and reserve for replacement requirements.
• Responsibilities/Duties for Staff Supervision and Development.
• Participate in the recruitment, interview, selection and evaluation process for property management staff.
• Mentor, coach, supervise, develop and direct property managers in their job responsibilities and the operation, maintenance and leasing activities of the properties to maintain company standards.
• Provide oversight to property managers regarding property maintenance and repairs.
• Mentor employees and train them on various best practices through a hands‑on training approach and through special focused training seminars lead and designed by you.
• Lead regular staff engagement between PM staff and across other departments.
• Assure proper training and use of all equipment/supplies.
• Monitor initial tenant leasing activity to ensure compliance with requirements.
• Prepare annual management plans, as needed, with input from Director of Compliance, Facilities Manager, CFO, CEO, asset management, partners and…