Case Manager Supervisor

Position:
Case Manager Supervisor

The Case Manager Supervisor ensures that Case Managers and Case Aides deliver services to clients in a manner that is consistent with professional standards of case management, the contractual requirements of the funding sources, and the policies, guidelines, and shared values of VOA.

• Bachelor’s degree or 60 college credits in Human Services field with 2 years of relevant experience and/or supervisory experience.
• Demonstrated ability in verbal and written communication, basic computer skills, and the ability to work with multiple agencies.

Candidates with related experience with domestic violence preferred.

• Supervision of case managers, internal and external reporting, and ensuring the quality of supportive services, community outreach, screening, assessment, and eligibility reviews.
• Lead clients through the intake and assessment process to provide orientation to the program and identify needs.
• Develop with clients a mutually agreed-upon service plan to address needs and attain desired outcomes.
• Develop and maintain positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.
• Monitor client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.
• Document case management activities in a confidential, timely, and concise manner.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off
  , including a Paid Birthday Holiday

And much more!

Please note:

Benefits for part-time employees may vary.

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.