Operations Manager

Role :
Project Manager
Description :
This role is vital to ensuring that the Commission's foundational operations are established and maintained efficiently and effectively. Under the direction the NYSCCRR
Chair or Executive Director, the Project manager shall manage day-to-day operations of the Commission including staff and vendor management and coordination, budgeting, and reporting. The Operations Manager shall be available to work flexible hours and as needed to support the Commission's meeting schedule and public events. Strong commitment to the Commission's mission is required.

1. Main Requirements

• Bachelor's degree in public administration, nonprofit management, business administration, or related field; and

• Five years of experience in operations management, project management, or similar role.

2. Scope of Services

2.1 Services
Under the direction the NYSCCRR Chair or Executive Director, the Contractor shall manage day-to-day operations of the Commission including staff and vendor management and coordination, budgeting, and reporting. The Operations Manager shall be available to work flexible hours and as needed to support the Commission's meeting schedule and public events. Strong commitment to the Commission's mission is required.

2.2 Service Requirements
A.

Key Responsibilities
i. Manage and coordinate the Commission's daily operations, ensuring that all
functions run smoothly.

ii. Work closely with the Chair, Commissioners, and the Executive Director to document all operational processes and procedures.
iii. Serve as the primary point of contact for internal and external communications, ensuring timely and accurate information flow between Commissioners, contractors, collaborators and the public.

iv. Establish and maintain a comprehensive schedule of public hearings (in-person and virtual) and business meetings (in-person) ensuring public accessibility in compliance with Open Meetings Law.
v. Assist the Commission in the hiring of administrative, financial, legal, and communications staff to lead the critical work and to ensure the goals of the Commission are accomplished.
vi. Advise on best practices and innovative solutions to advance the Commission's mission and achieve its goal.
vii. Identify any gaps or challenges in the current operations and recommend solutions.

B. Meeting Coordination

i. With the approval of the Commission Chair, develop and manage the schedule for all public hearings, business meetings, focus groups, and community outreach events
across NYS, ensuring broad engagement and representation.
ii. Ensure all logistical aspects are in place, including venue and vendor selection, timely placement of public notice of meeting in news media, and agenda preparation.
iii. Coordinate the scheduling of commissioners, guest speakers, and public testimony, ensuring the meeting location, necessary materials, and information are distributed to all parties in advance.
iv. Manage the public testimony of participants in virtual hearings.
v. Coordinate meeting logistics, such as confirming locations/venues, contracted vendors
attendance, webcasting, recording, transportation of meeting set-up equipment, and catering.

C. Community Engagement
Assist with coordinating focus groups and outreach events to gather comprehensive community feedback.

D. Budget Management
i. Work closely with the Chair, Commissioners and the Executive Director to document all financial processes and procedures.
ii. Confirm vendor invoice receipts, providing the approval to pay, and track payment disbursement.
iii. Maintain budget documentation (via Excel or other bookkeeping software).

2.3 Desired Skills
i. Strong organizational and multi-tasking abilities, with a focus on detail-oriented execution.
ii. Excellent communication, advocacy, public speaking, and interpersonal skills, with the ability to interact effectively with diverse groups.
iii. Experience in community engagement and public relations.
iv. Proficiency in project management tools and virtual meeting platforms.
v. Proven track record in managing the logistics of large-scale meetings or events, including virtual components.
vi. Ability to work independently and the confidence to make sound decisions under pressure.
vii. Proven ability to manage and execute complex projects, including budgeting and staff oversight.
viii. Experience working with diverse communities and stakeholders.

2.4 Working Conditions
The Commission operates with a commitment to equity and social justice, guided by a diverse team of professionals. There is no office location for the Commission, and the
Contractor will be expected to provide its own laptop and other resources to work remotely. Business meetings, public hearings, and focus groups of the Commission will be held at
various locations throughout the State, and the Contractor will be expected to travel to those locations to attend meetings and engage with community members. The role requires
flexibility in working hours to accommodate various meetings and public…