Manager, Creative Director

Based on your prior experience, this role will focus on site design, brand building and performance marketing on  or on brand building and performance marketing across a broad set of channels, including but not limited to email, web, direct mail, paid digital, video, and out of home.
* Lead and inspire the team to develop strategically-grounded, insight-driven creative.
* Manage creative talent (Art Directors, Graphic Designers and Copywriters) including a mix of full-time associates, contractors, and agencies.
* Empower and inspire full-time associates through coaching, and help them develop in their careers.
* Collaborate with marketing strategists and internal business clients to understand customer needs, positively influencing marketing strategy and the customer experience.
* Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.
* Demonstrate an understanding of the intended audience; interprets market research and tests results, and uses findings to focus targeted marketing messages.
* Build and maintain relationships with a network of partner groups (digital, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.
* Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities—both for your team and department.
* Bachelor’s degree or military experience
* At least 3 years of experience leading creative teams
* At least 5 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.)
* Creative portfolio that includes produced work for website design and integrated marketing campaigns.
* 5 or more years of experience as a Creative Director
* 2 or more years of experience directly managing a creative team
* 2 or more years of experience in digital design software (ex. Figma, Adobe XD, etc.)
* Experience at a large in-house creative team
* Experience working with a Fortune 100 brand
* Experience storyboarding, sketching or wire framing CX and UI/UX
* Experience with premarket and in market testing tools
* Experience creative directing photo and video shoots
* Experience leveraging GAI, personalization and optimization tools in creative development and marketing

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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