Senior Analyst-Partner Marketing, TLS

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.

The Global Strategic Partnerships and Marketing (GPM) within TLS/American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.

The Senior Analyst, Partner Marketing position is an exciting opportunity to join the Global Partnerships and Marketing organization focused on driving partner value and Card Member engagement with key TLS programs in the lodging vertical, including Fine Hotels + Resorts and The Hotel Collection. The successful candidate will be a strong marketer, who can generate value for key strategic partners, and can also display comfort working with and influencing partners internally as well as with critical external travel suppliers.

Key Responsibilities

• Lead the Paid Marketing Program for our proprietary lodging programs (+2,000 hotels), launching monthly placements across TLS and Enterprise channels.
• Partner with key internal stakeholders (account managers, MCR, GABM, CA&C, etc.) to unlock new opportunities.
• Manage external partner communication, including consulting on marketing strategies to help drive hotel growth.
• Build and present quarterly marketing reviews to strategic lodging partners (e.g., Hilton).
• Track all lodging partner marketing and develop new/enhanced reporting processes.
• Partner with external agencies to support marketing work streams and enhance partner-facing tools/resources.
• Continue to innovate marketing offerings based on results and overall TLS strategy.

Preferred Qualifications

• Minimum 2-3 years previous marketing experience, ideally with experience working with external partners.
• Effective partner management experience, including a track record of success building/nurturing relationships with internal and external clients.
• Superior verbal and written communication skills; ability to effectively communicate complex information to a variety of…