Editor​/Writer, Editorial

Position: Editor/Writer, Resy Editorial
You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences.

Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.

WHO WE ARE:

The Editorial team, a part of Resy's Marketing organization, is responsible for establishing and maintaining the Resy voice, and producing best-in-class content to help diners discover restaurants to love. We tell the stories of the world’s best restaurants, helping to drive a market-leading approach to content that differentiates Resy within the food media world and from our competition.

We are looking for an organized, thorough restaurant-loving Editor and Writer to join our award-winning team. In this role, you will collaborate closely with colleagues and stakeholders across various Resy and Amex teams to tell those stories, produce public-facing content, and ensure operational excellence.

This role will be responsible for supporting day-to-day operations of the Resy Editorial team, and will help support to our Editorial portfolio, with a particular focus on the many content placements within the Resy product. That will mean developing or coordinating proper workflows for top-quality content production, as well as editing for accuracy, compliance, and excellence, in addition to writing original articles and otherwise contributing to our ongoing coverage of the restaurant industry.

You will support our reporting of KPIs and other metrics, manage story and other coverage requests from teams within Resy, maintain guides and other service-journalism formats, edit restaurant capsules, and participate in brainstorm sessions.

You will join a hardworking, forward-thinking Editorial team that embodies an inclusive, creative storytelling process. We pride ourselves on attention to detail and care in our content production, always looking to provide the best recommendations and viewpoints for our readers. This is an excellent opportunity to enter the world of restaurant media.

WHAT YOU'LL DO:

* Manage content with precision and accuracy throughout the various Resy channels, including venue page copy, collections, and other…