Program Outreach Assistant

Why work at Greenwich House?

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job - we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people's lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more enwichhouse.org.

The Opportunity

The Program Outreach Assistant role is a cross-functional position that supports internal and external partnerships, educational programming, and community engagement at Greenwich House Pottery. The Outreach Assistant is responsible for assisting students and faculty, supporting administrative processes, and promoting a welcoming atmosphere for all program participants.

The Outreach Assistant will be based at 27 Barrow Street but will provide support across all pottery locations and at off-site venues. This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

Studio Operations & Technical Support

• Support the Older Adult Network Pottery Programming, Barrow Street Artist Membership Program and additional on- and off-site programs
• Pack and transport fragile wares between locations
• Clean up and glaze wares for firing
• Load and unload kilns
• Prepare materials and gather necessary classroom supplies
• Support studio and classroom setup and breakdown
• Communicate with Studio and Education Managers, Program Coordinators, and Technician and Program Assistants

Administrative & Program Support

• Assist with all matters related to Older Adult Pottery classes
• Answer phone and email inquiries and provide program information
• Process registrations and communicate to participants
• Maintain accurate rosters and program information
• Support weekly faculty and staff communications and student outreach as directed
• Track attendance and supplies

Community Engagement & Learning Environment

• Serve as a helpful, knowledgeable point of contact for faculty and students
• Assist teachers in the classroom
• Educate participants about other opportunities to engage with GHP programs
• Support a respectful, inclusive, and creative learning environment
• Capture photos and short videos of daily studio activity to support organic social media content
• Complete other duties as assigned
• Assist with program research to promote, grow and successfully present programming

What You'll Bring

• Bachelor of Fine Arts (BFA), Bachelor of Arts (BA), or equivalent knowledge;
  Master of Fine Arts (MFA) a plus
• Minimum two years of experience in a ceramics studio, arts organization, or educational setting
• A self-starter who works well without close supervision and can establish priorities when presented with multiple tasks.
• Strong organizational and communication skills
• Comfortable with physical tasks and working around kilns, clay, and studio materials
• Ability to work independently, take initiative, and adapt to changing studio needs
• Commitment to inclusivity and service in a community arts environment
• Working knowledge of social media platforms and comfort capturing informal photo and video content for internal or promotional use is a plus

Employment Details

• Location:
  
  27 Barrow Street, New York, NY
• Schedule:
  
  Sunday through Saturday; 8am-6pm;
  Up to 26 hours/week
• FLSA Classification:
  Non-Exempt
• Employment Type:
  
  Part-Time;
  Temporary through June 30, 2026
• Reports To:
  
  Director of Community Engagement and Strategic Partnerships
• Union Representation:
  Non-Union

Salary Range

The expected rate for this position is $21.00 - $23.00 an hour. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.

Benefits

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events.

Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Equal Employment Opportunity & Accessibility

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age,…