Quality Assurance Documentation Specialist

Quality Assurance Documentation Specialist

Join The Farmer's Dog as a Quality Assurance Documentation Specialist and help us transform pet health by ensuring all product and supplier documentation meets company, regulatory, quality, and food safety standards.

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We are radically improving the $90 billion pet food industry with personalized, freshly‑made dog food delivered directly to customers' doors. We have delivered over 1 billion meals nationwide, raised more than $150 million, and continue to innovate to bring peace of mind to customers and health to their companions.

As the Quality Assurance Documentation Specialist, you will review manufacturer and supplier documentation to ensure compliance with all company, regulatory, quality, and food safety standards. This role covers documentation across the supply chain—packaging, raw material suppliers, and USDA manufacturers—maintaining accurate records that support operational excellence. You will work closely with suppliers and internal departments to address documentation issues and conduct audits.

Reports go directly to the Senior Manager, Quality Engineer.

• Oversee the collection, organization, review, and retention of all supplier documentation.
• Serve as the primary point of contact for suppliers, ensuring consistency by proactively identifying and addressing any discrepancies.
• Perform regular reviews to ensure documents are accurate, up to date, and compliant with all regulatory and TFD requirements.
• Partner closely with internal operations groups, including manufacturing, supply chain, and procurement, to support projects and process improvements.
• Track and report weekly and monthly compliance metrics to the supplier quality scorecard.
• Collaborate across departments to ensure smooth operations and effective issue resolution.
• Develop deep expertise in the document management system and serve as a key resource for the team.
• Ensure documents are properly stored, updated, and any gaps are communicated internally.

• You have 2–3 years of food safety and quality documentation experience in Trace Gains.
• You have advanced proficiency in Microsoft Word and Excel, strong overall computer skills, and a proactive approach to learning new software.
• You have exceptional writing skills and can communicate ideas clearly and effectively.
• You are highly detail‑oriented, ensuring accuracy in data entry and document management.
• You excel at organizing and multitasking, efficiently prioritizing tasks to meet deadlines.
• You bring experience in document control or data management, ideally within the Food & Beverage industry.
• You communicate with clarity and confidence, providing timely updates to stakeholders at all levels.
• You are a self‑starter who manages multiple projects efficiently and thrives in fast‑paced, ambiguous environments, driven by curiosity and a proactive mindset.
• You take ownership of your work, demonstrating strong problem‑solving skills and attention to detail.
• You simplify complex information, making it easy for others to understand and act on.
• You have a passion for dogs!

We are an in‑office culture. This role requires presence in our Greenwich Village office, where collaboration and shared space foster deeper connections and engagement.

At The Farmer's Dog, belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. We believe everyone is welcome at the dog park—no matter your background, identity, or role—for shared space, mutual respect, and freedom to be yourself.

• Dog‑friendly office in Greenwich Village
• Market‑competitive compensation and equity packages
• Comprehensive health, dental, and vision coverage
• Company‑supported mental health benefits
• 12‑week paid parental leave
• Competitive 401(k) plan with company match
• Flexible paid time off
• Discounted fresh food for your pup
• Pet…