Quality Control Reviewer III
Job in
New York City, Richmond County, New York, 10261, USA
Listed on 2025-12-01
Listing for:
1199seiubenefits
Full Time
position Listed on 2025-12-01
Job specializations:
-
Quality Assurance - QA/QC
-
Administrative/Clerical
Job Description & How to Apply Below
Responsibilities
- Train new employees and retraining of current staff when required
- Review eligibility control report daily for discrepancies/inconsistencies and update of COBRA event status
- Research and update COBRA based on member portal inquiries
- Special COBRA projects and general duties as assigned
- Import data and payments to COBRA applications to update coverage and event statuses
- Update eligibility system to extend coverage based on unemployment information
- Update/review eligibility system and insertion of eligibility overrides based on eligibility department guidelines
- Review/audit adjustment completed by QCR II for system accuracy and reimbursement amount
- Validation of COBRA payments received daily by the banking unit and prepare for distribution to the staff
- Assist and support V3locity (Vitech) system testing
- Perform additional duties and projects as assigned by management
- High School Diploma or GED required
- Minimum two (2) years’ experience in COBRA and customer service required
- Thorough knowledge of eligibility system – Enrollment Processing, COBRA
- Ability to work under pressure and multi-task
- Demonstrated organizational skills
- Excellent oral/written communication skills required
- Knowledge of Microsoft Excel and Word required
- Must be detail oriented
- Ability to work overtime weekdays and Saturdays
- Must meet performance standards including attendance and punctuality
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