Leasing manager

About the Position

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The Leasing Manager oversees all leasing operations and staff at Rockaway Village, ensuring the efficient and compliant leasing of all vacant units within established timelines. This role is central to maintaining full occupancy, ensuring adherence to LIHTC, HUD, and HPD regulations, and upholding Phipps' commitment to providing affordable, well‑managed housing. Working collaboratively with Property Management, Compliance, and city agencies, the Leasing Manager ensures that all applicant eligibility determinations, file reviews, and approvals meet federal, state, and local housing requirements.

• Supervise leasing operations and staff, ensuring timely re‑rentals and new lease‑ups in accordance with program guidelines.
• Oversee eligibility determinations for all affordable housing programs, including LIHTC, Section 8, HOME, and HPD programs.
• Monitor adherence to all city, state, and federal regulations, ensuring accurate documentation and proper record‑keeping.
• Manage the HPD Homeless Services Unit referral process and oversee re‑marketing and administration of HPD mini‑lotteries.
• Coordinate applicant approvals and submissions with HPD, HDC, HCR, and other relevant agencies.
• Train leasing and rental administrators on eligibility calculations and compliance protocols.
• Ensure all staff maintain up‑to‑date knowledge of housing program requirements.
• Conduct quality assurance reviews of completed applicant files to ensure accuracy and completeness.
• Partner with Property Management to ensure units are move‑in ready and meet inspection standards.
• Work with management teams to strategize leasing approaches for hard‑to‑lease units.
• Utilize Yardi, Real Page (On‑Site), and other platforms to manage leasing processes and reporting.
• Assist with system setup and integration for automated document processing.
• Assist with compliance reviews, tenant selection plans, and responses to agency or investor audits.
• Prepare and maintain accurate leasing and occupancy reports.
• Respond to applicant inquiries and appeals promptly and professionally.

• Associate or Bachelor’s degree preferred.
• Minimum of 7 years of experience in affordable housing leasing, including re‑rentals and initial lease‑ups within NYC.
• Demonstrated ability to manage leasing operations in compliance with affordable housing regulations.
• Strong leadership and team management abilities.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills with attention to detail.
• Proficiency in Microsoft Word, Excel, Yardi, and Real Page (On‑Site) or similar software.
• Bilingual English/Spanish preferred.

• Mid‑Senior level

• Full‑time

• Sales and Management

• IT Services and IT Consulting