Leasing Assistant
Listed on 2025-11-28
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Real Estate/Property
Residential Real Estate, Property Management
The Leasing Assistant supports the daily operations of the leasing office and plays a key role in delivering an exceptional experience to prospective residents. This position works closely with the Leasing Agent and management team to ensure efficient application processing, accurate reporting, and customer service. The Leasing Assistant may be required to perform additional duties outside of regular responsibilities as needed.
Responsibilities:- Provide overall support and assistance to Leasing Agent which includes but is not limited to intake, applications, leases, showings, and processing
- Respond to all phone and web inquiries regarding information on vacancies and be knowledgeable on apartment inventory, application requirements and building policies
- Main and first point of contact for all general inquiries received on
- Update and review spreadsheets, ensuring accuracy of the data, such as availability and turnover reports
- Coordinate with management team and other building personnel to report tenant move‑in a timely manner, and ensure prospective resident’s satisfaction
- Maintain good customer relations with current residents, prospective residents
- Register and tour prospects, exemplifying the benefits of living in a Gotham managed property
- Engage in continuous follow‑up with prospects and exemplify strong closing techniques
- Diligently track prospect information to ensure data is complete and accurate
- Collect and prepare verification documents to efficiently process applications
- Administer leases and other legal documents with strong attention to detail
- Provide coverage for Leasing Agent when out of the office
- At least 2 years’ experience in a similar role
- Full‑time position – 5 days a week. Weekend work will be required
- Excellent verbal and written communication skills and excellent interpersonal skills
- Administrative skills with attention to detail
- Proficient in Microsoft Excel
- Ability to multi‑task while upholding strong attention to detail
- Excellent verbal and written communication skills
- Ability to work independently and in team environment
Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed‑use spaces, a full‑service property management business, and the artisanal food hall Gotham Market at The Ashland.
Gotham has over 100 years of experience constructing and developing high quality mixed‑use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not‑for‑profits, other developers and land owners. Following development and construction, Gotham’s in‑house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.
Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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