Food and Beverage Manager - Conrad

Food and Beverage Manager - Conrad New York Downtown (HOT0C35C) Job Number: HOT0C35C Work Locations

Conrad New York 102 North End Ave New York 10282

The stunning Forbes 4-Star Conrad New York is looking for Food & Beverage Manager to join the Department Team!

Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3‑meal restaurant, rooftop bar, and in‑room dining.

In this role, you will assist with overseeing front‑of‑house operations of the 3 food and beverage outlets (Atrio Restaurant, Leonessa and In‑Room Dining) focusing on the restaurant. You will manage a team of 30 and report directly to the Restaurant General Manager.

The ideal candidate will be a driven leader seeking to advance within luxury hospitality with creativity, initiative, and passion. At least two (2) years of food and beverage leadership experience with a background in upscale dining is required. Prior union management and in‑room dining experience are a plus.

As a Food and Beverage Manager, you would be responsible for the direction and supervision of food servers, bartenders, and other staff in reference to schedules, service standards, training, motivation, and safety. Specifically, you would be responsible for performing the following tasks to the highest standard:

• Monitor product quality and guest satisfaction in Atrio, In Room Dining and Leonessa Rooftop Bar. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet. Greet and seat customers, resolve problems to the satisfaction of involved parties and answer telephones in a clear voice, coordinate and document reservation.
• Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, condiments, in order to provide service.
• Assist in ensuring that restaurant complies with sanitation and safety standards for guests and team members. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
• Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials. Interact with customers to determine needs, satisfaction and resolve conflicts.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We’re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment

Pay Rate: The annual salary range for this role is $60,000-$70,000 and is based on applicable and specialized experience and location.