Senior Manager, Visual Merchandising & Store Environments

About Away

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

We are hiring a Senior Manager, Visual Merchandising & Store Environments to lead our Brand team. This position reports to the VP, Brand and takes Away further by driving the end-to-end strategy and execution of our brand and product storytelling across retail (including our existing fleet, NSOs, pop-ups, and renovations), as well as wholesale. This is an exciting position responsible for driving store design, creative direction, and setting and implementing a scalable, brand-right visual merchandising vision across all windows, interior displays, and fixtures.

• You’ll define and champion Away’s visual merchandising philosophy from the ground up, connecting brand storytelling with customer insights and in-store execution that drives measurable business impact

• You’ll partner with key stakeholders to lead all product and brand storytelling across retail and wholesale, including windows, focal displays, and fixtures—ensuring consistency, creativity, and conversion

• You’ll develop and implement a comprehensive, high-impact, and multi-tiered VM strategy that exemplifies Away’s mission and meets the needs of different locales, door types, and sizes

• You’ll own the VM calendar across the fleet—balancing new product launches, seasonal transitions, and evergreen storytelling across retail and wholesale

• You’ll create clear and compelling visual directives, toolkits, and communication processes that enable store teams to execute seamlessly

• You’ll build strong relationships with store teams and retail partners, providing guidance, inspiration, and ongoing feedback loops that keep our fleet aligned and energized

• You’ll act as the owner and strategic negotiator of visual merchandising priorities across Brand, Creative, Merchandising, Retail, and Wholesale, ensuring resource trade-offs and decisions maximize cohesive rollout and overall organizational ROI

• You’ll use store performance data and customer insights to continuously iterate on visual merchandising strategies that elevate both brand perception and product performance

• You’ll lead Away’s retail design needs (~10% of the role), serving as the internal expert who guides the concepting and execution of small-scale renovations, pop-ups, and store refreshes

• You’ll source and manage external partners—including fabricators, vendors, and installers—ensuring quality execution, competitive pricing, and strong ROI

• You’ll manage the VM and store design budget, advocating for execution strategies that maximize visual impact and brand consistency while staying on time and within budget

• You’ll ensure Away’s store environments—both temporary and permanent—are visually compelling, operationally functional, and unmistakably on-brand

• You’ll provide thought leadership and informal coaching to junior team members and cross-functional partners on best-in-class VM practices, raising the overall visual excellence and talent bar across the retail organization

• You’re an experienced retail leader with deep fluency in visual merchandising and store design, blending big-picture strategy with hands-on execution

• You have a proven track record of building scalable, brand-right visual merchandising strategies across a variety of formats and footprints

• You have a strong point of view of spatial design, visual hierarchy, and product storytelling—and can translate brand and business objectives into compelling in-store moments

• You understand how to work in locally-assorted store environments and build flexible VM systems that adapt by door

• You’re confident managing budgets and making strategic decisions about where and how to invest for the greatest impact

• You’re skilled at managing vendors across sourcing, production, and installation—holding high standards for both quality and cost

• You’re highly…