Strategic Account Manager- Media​/Entertainment

Strategic Account Manager - Media / Entertainment

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award‑winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world’s largest independent testing community. We improve digital experiences for global innovators such as Google, Microsoft, Pay Pal, Starbucks, Vodafone, and BMW.

• Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up‑sell revenue targets for Fortune 100 accounts within the Media / Entertainment industry.
• Meet or exceed defined sales quota through strategic account planning, networking and use of company resources.
• Strong preference for experience selling technology/managed services.
• Actively participate in regional marketing events for lead generation (industry trade shows, professional associations, etc.).
• Focus on account management and business development to maximize Applause’s revenue and profitability potential by up‑selling to existing clients, driving renewal revenue and ensuring client satisfaction.
• Involve in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present.
• Lead strategic sales approach, create value for clients and add to the company’s capabilities and reputation.
• Maintain a thorough understanding of Applause’s product offerings and tailor presentation to meet the needs of different types of organizations.
• Assist clients in developing the business case and value proposition for proposed solutions when necessary.
• Collaborate with Client Services and Executive Leadership teams in executing the company’s sales process including proposal development.
• Track and maintain all prospect and client activity in
• Contribute to the growth, development and positive experience of the sales team.

• BA/BS Degree or equivalent business experience.
• 8+ years of professional services, managed services or solution sales experience.
• Proven track record of successful customer engagements across a spectrum of enterprise‑class verticals.
• Demonstrated success selling to the Media / Entertainment industry.
• A strong foundation for strategic and tactical selling of a solution sale.
• Excellent presentation and negotiation skills.
• Motivated to advance growth in an entrepreneurial, rapidly growing company environment.

• Flexible work environment with top talent from across the globe.
• Collaborate with an international team of 450+ passionate, talented co‑workers.
• Expand your portfolio with exciting, hands‑on projects providing exposure to well‑known, global brands.
• Learn and grow through structured onboarding, in‑house knowledge sessions and access to thousands of virtual courses available on demand.
• Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity.
• Experience a supportive culture that emphasizes teamwork, innovation and transparency.
• Share your voice! Contribute and integrate creative and innovative ideas across roles and departments.

• Be Accountable – You love to take ownership and hold yourself and others accountable to increase empowerment and success.
• Celebrate Authenticity – You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
• In It Together – You have a team‑first mindset and love collaborating with your peers.
• Create Value for Our Customers – You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
• Crush Your Goals – You always strive for excellence and constantly seek ways to be better, more effective and more efficient.

The salary range for this position is $–$ (uncapped) Total Compensation.

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. We continue to celebrate diversity and are committed to creating an inclusive, equitable environment for our employees. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please  to complete an accommodation request. Please note, Applause will only review requests for applications that have been submitted.

We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

Director

Full‑time

Sales, Business Development, and Information Technology

IT Services and IT Consulting, Software Development, and Information Services