Begin! Director-Relationship Manager

Position: Let's begin! Director-Relationship Manager
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it.

We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills & Competencies

* 10+ years or more of sales / relationship management experience, normally within the financial services sector

* Experience working within or selling into financial institutions, payments, and/or fintechs

* Data or KYC/compliance sales experience preferred but not necessary

* Solid demonstrated understanding of the banking or payments industries as well as the market players

* Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well with others as part of a solution team

* Robust problem-solving and influencing skills

* Ability to work autonomously with minimal supervision, yet integrate appropriately with sales teams and other areas within MA when necessary

* Proven sales track record of capability and ability to influence key decision makers during the sales process

* Ability to sell with a consultative approach, manage complex sales processes

* Networking skills to identify and develop new business opportunities

* Creative problem-solving skills and ability to diagnose issues and develop solutions

* Highly organised and good time management skills

* Must have the motivation and ability to excel in an intense, high energy, selling environment

* Fluent English is essential and having additional language capabilities would be advantageous

Education

* Degree educated (or equivalent), preferably gained in a finance, business or economics.

Responsibilities

The Relationship Manager is a sales executive responsible for the overall commercial success of MA in her/his territory (meeting sales target objectives). Successful RMs create their own success by displaying some or all of the following:

* Developing and executing on account commercial strategies & business plans, providing sales forecasts and pipeline information to management

* Developing and maintaining knowledge of industry trends and practices in payments, risk management (including emerging risks such as credit, climate/ESG, cyber), KYC/financial crime, finance and regulatory compliance

* Gaining and maintaining familiarity with client organization and processes to help direct them towards the appropriate MA solution(s)

* Acting as the point of contact for C‑Level (e.g. CRO, CFO, COO, CCO, CDO, CTO/CIO) at the client company to help elevate the relationship as a trusted advisor

* Organizing and running over 200+ in‑person client meetings per year as well as representing MA at industry events

* Generating, qualifying and converting new leads through networking and prospecting and executing sales campaigns at existing accounts, including cross‑selling

* Identifying and translating client‑based needs into compelling solutions that create tangible benefits to our clients

* Demonstrating the superiority and value of MA's solutions to your customers

* Managing sales cycles through effective coordination and collaboration with colleagues regionally and globally, the different Operating Units (sales specialists, product management) and Sales management where appropriate

* Executing strong negotiation skills and strategies to bring sales cycles to successful closure

* Providing current sales forecasts and sales…