Security Specialist, Operations Center

* Ensure the protection and support of our employees and assets through close coordination with the Security Operations team and other business process service providers.
* Develop and manage critical communications to key partners throughout the incident response life-cycle.
* Utilize technology, reporting, and investigative skills to respond to requests, initiate, and resolve security cases.
* Employ Closed Circuit Television (CCTV) for real-time situational awareness, threat management, and investigative purposes.
* Develop data-driven security strategies, utilizing analytics to track and monitor key security performance indicators for enhanced decision-making and threat response.
* Assist in the management and coordination of security vendor contracts, including onsite guarding services, technology and systems support, and special event security. This involves participating in Quarterly Business Reviews (QBRs).
* Establish a strong working relationship with Global Security Program Management, leveraging their expertise to ensure alignment, effective coordination, and oversight support across cross-functional initiatives.
* Perform other ad hoc duties or special projects as assigned by Global Security management.
* Leadership skills, with an emphasis on customer service and teamwork
* Strong communication and  interpersonal skills to work with all levels of the organization
* Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful
* Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation
* Proficiency in security technology and computer systems (Google Suite, Lenel access control systems, Incident Management Systems (Everbridge/VCC), CCTV platforms and radio dispatch systems
* Excellent understanding of incident response, Crisis Management, Incident Management, Emergency Response
* Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications via mass communication tools
* Knowledge and/or direct experience creating security intelligence-based products
* Professional, eloquent, and able to use good independent judgment and discretion
* Superb ability to maintain correspondence, discussions and materials with the strictest confidence
* Ability to tackle problems creatively, and the desire to create and build new processes
* Strong time management, ability to multitask, and strong attention to detail
* High School Diploma or GED Equivalent or BS/BA degree or equivalent years of experience
* 4+ years of experience as a Lead within a Command Center, 911, GSOC, Emergency Operations Environment or similar environment
* Current CPR and Basic First Aid certification
* Ability stay on your feet for extended periods to time for Incident Management or support to Campus Security Operations
* Ability to lift up to 20.5 lbs. to support emergency response or relocation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position.

These pay zones may be modified in the future.
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