High-End Retail Security Officer

Overview

Why St. Moritz?

Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well
-established company with over 43 years in the industry.

No security program can be successfully implemented without quality people to execute the program.

The ST. MORITZ DIFFERENCE is our PEOPLE.

From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

Job Skills / Requirements

High-End Retail Security Officer

Location:

New York, NY

Schedule:

Rotating Schedule (Must Be Fully Available for a Changing Weekly Schedule)

Pay: $18.00 per hour

About the Role

We are seeking polished, observant, and customer-focused Security Officers to protect luxury retail environments and ensure a secure and welcoming atmosphere for clients, staff, and visitors. This position requires exceptional professionalism, strong situational awareness, and the ability to represent both the security provider and the luxury brand with discretion and confidence.

Please note:

This position operates on a rotating schedule.

Security Officers must be fully available for a schedule that changes from week to week, including different shifts, days, evenings, weekends, and holidays.

Security Officers in high-end retail settings play a dual role: safeguarding valuable merchandise and assets, while enhancing the client experience through calm, courteous, and service-oriented conduct.

Key Responsibilities

* Maintain a visible yet discreet security presence on the sales floor, greeting clients and employees with professionalism and courtesy.

* Monitor entrances, exits, and key access points to deter theft, unauthorized entry, or disorderly conduct.

* Conduct regular patrols of the sales floor, fitting rooms, storage areas, and perimeter zones.

* Quickly assess and respond to suspicious behavior, emergencies, or safety concerns, following proper escalation protocols.

* Support store operations, including opening and closing procedures, alarm testing, and escorting valuables or deliveries.

* Prepare clear, accurate, and timely incident and daily activity reports.

* Communicate effectively with store management, law enforcement, and security teams.

* Promote a secure and welcoming shopping environment that aligns with the prestige of the luxury brand.

* Represent the employer's image and the client's brand values with discretion, tact, and integrity at all times.

Qualifications

Required:

* Valid New York State Security Guard License.

* Outstanding professional appearance, demeanor, and communication skills.

* Ability to remain composed and observant in fast-paced or high-pressure situations.

* Availability for a rotating schedule, including varying shift times, evenings, weekends, and holidays.

Preferred:

* High-end or luxury retail experience (e.g., designer boutiques, flagship stores, or premium department stores).

* Prior security or loss prevention experience in retail, hospitality, or corporate environments.

Professional Expectations

* Maintain a polished, executive-level appearance at all times (uniform or business attire as specified).

* Display exceptional customer service skills, balancing authority with approachability.

* Communicate clearly and calmly with clients, management, and law enforcement when necessary.

* Exercise sound judgment and discretion when handling confidential or sensitive situations.

* Represent the prestige of both the employer and the client's luxury brand identity.

NY #

#IND2

Education Requirements (All)

HS Diploma

GED or H.S. Equivalent

Certification Requirements (All)

New York Guard Card

Additional Information / Benefits

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan