Field Service Technician - HVAC​/Cooling

Overview

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, District Service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

• Travel throughout the region for local customer support or countrywide travel, including overnight travel by vehicle or air
• Assist senior technicians and support Project Management on larger system start-ups
• Work alongside larger teams of Field Service Representatives and collaborate with Project Managers on higher complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

• Associate’s degree, trade/vocational certification, Military training, or similar experience in HVAC&R-related disciplines
• Thorough understanding of principles of HVAC&R service and how it relates to electrical work
• 3-5 years of HVAC&R service experience, ideally servicing complex equipment
• Universal EPA certification and a strong understanding of refrigeration, chillers, hydronics, and controls is a plus
• 2+ years in Field Services or equivalent industry experience
• Good safety practices and adherence to safety procedures; ability to identify hazards and report safety matters
• NFPA-70E or OSHA experience is preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and operation manuals
• Ability to write service reports and respond to customer questions
• Ability to perform physical tasks, including bending, stooping, lifting up to 40 pounds, and working in varied environments
• Willingness to work outside in heat, cold, rain, and dust; standing for extended periods and in confined spaces

Within your first 180 days, you’ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. After training visits, you’ll continue with online training and will be paired with a local area mentor for on-the-job onboarding.

Hear from one of our Field Service Representatives who loves her job and working with her customers!

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us:
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