Case Manager - Bilingual English​/Spanish

The Center for Family Life is currently looking for a Bilingual English/Spanish Case Manager/Family Development Coach to provide case management services to families in Sunset Park, Brooklyn.

• Conducting intake interviews to identify families who qualify for the program.
• Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners and other City‑funded programs that support immigrant families such as legal services, education programs, and IDNYC.
• Meeting with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP).
• Connecting family members to services identified in the FSP, including scheduling appointments, maintaining communication with service providers, and following up on appointments;
  Accompanying clients to appointments as needed.
• For participants looking for employment assist with job readiness, such as resume writing and job interview preparation and job search, with the goal of connecting participants to job opportunities.
• Coaching family members to develop self‑advocacy skills and become self‑sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits;
  Monitoring the implementation of the FSP and participants’ progress toward the short‑ and long‑term goals identified in the FSP.
• Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in an online database system.
• Participating in individual supervision with Program Director and in weekly group supervision/professional development sessions.

• AA degree in Psychology, Sociology or a related field;
  Bachelor’s degree highly preferred.
• Relevant case management experience working with families in low‑income urban communities.
• Proven ability to manage an active caseload keeping up with all required paperwork and clients’ meetings.
• Bilingual in English and Spanish with excellent verbal and written communication skills required.
• Strong time management skills and group work skills.

• Build and maintain collaborative, daily interactions with co‑workers and supervisors.
• Effectively communicate with external organizations.
• Have a strong sensitivity to cultural differences present among staff and clients within our organization.
• Possess a strong belief in people’s ability to grow and change.

• Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan.
• Up to four weeks of paid vacation.
• Individual supervision and ongoing professional development opportunities.
• This position is full‑time non‑exempt position at 35 hours per week.

Salary: $43,000 to $45,000 per year.

Center for Family Life in Sunset Park is an equal opportunity employer.